Uncensored Customer Reviews

We had some helpful people that we spoke with but several reps gave us incorrect info about what could be drop shipped, whether we could include a card or not, misspelled our CEO's name regularly in emails... it was a bit of a mess.

This is a fabulous company. Their designs are so fun, easy to work with and are exactly as I pictured these. Cudos!!!

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Great first experience.

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I recently ordered two custom hoodies from Custom Ink featuring a design I created at home, and the experience was exceptional from start to finish. Since these were promotional pieces for my son’s Hard Rock band, I wanted them to look perfect for potential future merch. The customer service was incredibly friendly and offered expert guidance to help refine my design. I especially appreciated the "Inkers" evaluating my work; they sent a final digital mock-up for approval before printing to ensure everything was exact. The production time was superior, and the hoodies arrived securely packed and exactly within the promised timeframe. The final product is amazing—high quality and professionally executed. We are already planning to mass-produce these for upcoming pop-up shops. Great job!

An expansive website with plenty of options to make your vision come to life

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As always, customer service was very good and I am happy with the resulting product. That being said, hoodies not matching the images on the website is frustrating. Also, I wish Custom Ink would offer the same subsidies for follow-on orders - within a reasonable time frame, of course. For example, I ordered 90 hoodies at ~$42 per and after they arrived I realized I needed to immediately order a handful more. But, instead of ordering 5 more at $42 per, they cost $60 per. I ordered the bare minimum, but would have ordered more if that was not the case.

Great job, thank you!

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Easy to design - great customer service