Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
Creating the design on the website was relatively easy as was forwarding the design to the production team. The difficulties began with online ordering as I was alerted and re-alerted that our order had not been processed and required more steps from me. Then the order seemed to be cancelled and started again - I'm not quite sure what was going on, but it was unclear as to what the status of our order was to the point that I had to reach out to inquire about it. Moreover, email correspondence indicated delivery in August, but that was delayed until last week. School bureaucracies are slow and school calendars are immutable so scheduling and accurate and predictable delivery dates are critical. Finally, apparently our orders have been delivered to the wrong address. Our address is Weston High School 444 Wellesley Street Weston, MA 02493. Can you please adjust records? I don't have a problem with how your business is set up to run, but reliability and consistency are close seconds to product quality, so if that of your competitors is comparable, I'll choose to order from whichever company can reliably meet our needs without confusion or issue. When I contacted customer service earlier, a credit was mentioned regarding a future order. The size of that credit will determine whether we make another order.
Weston, MA
Super easy to work with. The chat feature was extremely helpful and the agent working the chat was very knowledgeable and helpful
Randolph, NJ
No Comments
Yale School of Public Health,
New Haven, CT
No Comments
1822 Fitness,
West Palm Beach, FL
No Comments
Bright Solutions,
Cranston, RI
No Comments
frontline integration systems,
Deland, FL
Great resource to make truly custom apparel. Easy to use and so many options.
Logan, UT
Good experience. I really enjoyed working on the layout. You have so many helpful tools at our disposal to get it just right. I am already thinking up another design.
Madison, NC
No Comments
Lester R Summers Inc,
Ephrata, PA
No Comments
Valley of the Eagles Golf Course,
Elyria, OH
I ask for help and they was wonderful
Stephens City, VA
No Comments
Ashley Steinberg Plastic Surgery PLLC,
Houston, TX
It was expensive for a couple prototype shirts, but excited to see our logo on a shirt!
Franklin, TN
I was impressed with the ease of ordering. I uploaded my image, the shirts were processed quickly, and I received the order faster than I expected. It was hassle-free from beginning to end. I would order from here again.
Church of Our Saviour,
Swansea, MA
Overall very good service in terms of time, cost, and ease of getting what you want. Only thing that was difficult was getting the design you wanted, the customink AI is not good at all and requires other 3rd party services for designs and such.
Grant Bach Trip,
Baltimore, MD