Average rating of the
last 1,000 customers:
8/10
Full star Full star Full star Full star Empty star
88.9%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

I had a frustrating experience with the online design upload process. The website froze multiple times, and at one point my design completely disappeared. I spent several hours trying to resolve the issues and finally thought everything was correct on Saturday night. Since I paid an additional 30% for a rush order and needed the shirts by Thursday, I was concerned when I received a notification from Custom Ink on Tuesday (after the Monday holiday) that my design contained a duplicate image and needed to be fixed. This led to several emails, text messages, and phone calls to get the order corrected. The Custom Ink team worked hard to resolve the issue, deleting the duplicate logo and recreating part of the design. Unfortunately, the recreated logo was not an exact color match to the original. Because of the tight deadline, I approved the revision and moved forward with the order. Despite the stressful process, I am very grateful that the shirts arrived on time for my students to wear at their competition. The customer service team was responsive and ultimately helped make sure we received our order when we needed it. I hope Custom Ink continues improving the reliability of its upload and design system to prevent similar issues in the future.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 7/10
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Order Again? Yes
Custom Ink

Custom Ink couldn't have made things any easier for us. From design to delivery, we were very pleased. We will definitely use again!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 7/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 1/10
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Order Again? No
Custom Ink

No Comments

Experience Rating 6/10
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Order Again? Yes
Custom Ink

One word, EASY!

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Excellent customer service. The artwork looked as expected on the product.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

The quality of the print was more like a sticker. I did not care for it. I will not be wearing the shirt, unfortunately. It’s slightly cheap feeling on the shirt - I don’t know if it is because the shirt is so thin. Yeah the shirt itself has a stretched out collar.

Experience Rating 0/10
Empty starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 3/10
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Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 6/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 0/10
Empty starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

Great service, and very quick turnaround. I won’t even shop other companies now.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes