Overall experience of
the last 1,000 customers:
  • WOW!
    47%
  • Great
    37%
  • Good
    8%
  • Okay
    5%
  • Bad
    3%
and
93.0%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Great experience. Easy to order and communicate with. They give an opportunity to review the proof. Delivered ahead of schedule. Hoodies look great. Note that "army brown" color is actually darker than it appears on the computer screen. Also, the white color of graphics on the computer screen was actually gray. (Pay attention to color notes at top of proof picture.)

Overall Experience Great 4
Order Again? Yes
Custom Ink

I am not a business-owner, but I LOVE this company. In Manchester, NH, we still have a lot of small businesses and local contractors--THEY want to "Buy American" too! I bought 6 of these shirts to give to some of the small proprietors that have been so nice & helpful to me. I am a U. S. Army veteran, and I feel VERY strongly about this issue. We have a high unemployment rate in this small city & many homeless--let's keep the money at home and create jobs for people in New Hampshire. I may want to order more "Buy American" shirts--The fabric is thick & durable, won't shrink and is union made. Wonderful! Thank you, Custom Ink!!!

Overall Experience 5
Order Again? Yes
Custom Ink

Smooth process! We had an old design t-shirt, your team helped "re-create" it capturing important details. Easy process, many edits/color changes to get it right. Team was prompt with edits + sharing proofs. Appreciate teaming with you. 2nd time -- we'll be back again. Note: it was for my husband's Uncle, Captain Harry A. Parker. A member of the 318th Fighter Squadron, 325th Fighter Group. An U.S. Army Air Forces DOUBLE ACE, credited with shooting down 13 enemy aircraft in aerial combat, before he was himself shot down and killed in action on April 22, 1945.

Overall Experience 5
Order Again? Yes
Custom Ink

Great gift for retired Army Veteran

Overall Experience 5
Order Again? Yes
Custom Ink

The United States Army Fort Lee VA Drill Sergeants Thank you

Overall Experience 5
Order Again? Yes
Custom Ink

Currently we are deployed with the army. This is the third deployment I?ve used custom ink for all my platoon morale shirts. Love working with this company

Overall Experience 5
Order Again? Yes
Custom Ink

I have used Custom Ink every deployment while in the Army. Always great quality and awesome customer service. The shirts actually came much earlies than expected and were better than we had even hoped.

Overall Experience 5
Order Again? Yes
Custom Ink

Our son is in the Army and is finally coming home for Christmas. I buy them PJs every year for Christmas. Is will be the shirt to go with them. Looks great.

Overall Experience 5
Order Again? Yes
Custom Ink

Would absolutely recommend to someone trying to make custom shirts for a team, or in my case, army uniform shirts. Custom Ink didn't have the base color for the shirt that I needed to make it within uniform regulations, and all it took was an email asking for more options for them to give me the color I needed without any red tape or extra fees. That's customer service right there.

Overall Experience 5
Order Again? Yes
Custom Ink

I ordered this custom T-Shirt to commemorate my 4th great-grandfather, who fought for the Westchester Militia, (NY) during the American Revolution. That's right. We won that war. But I digress. This is not my first rodeo. I have designed and purchased shirts from Custom Ink on multiple occasions in the past. I keep coming back because I get great customer service and a great finished product. Ever since I was ordered by The Court to stay at least 1000' feet away, I have been secretly stalking the customer care team by calling in custom T-Shirt orders. Despite all of this, they continue to give me excellent customer service every time I call. As for the finished product? Well, let me just say that my great-grandfather would have been proud to wear this particular T-Shirt as he fought to create this new country. The Hanes Beefy-T is durable and roomy enough that he could have worn it at the Battle of Saratoga. Yep. We won that battle too! The finished design is magnificent. By magnificent, I mean, the boys in the Westchester County Militia, Third Regiment, would have given a month's pay and their weekly allotment of Rum just to have one of these shirts. And if they all had worn these shirts, the boys in the First and Second Regiments would have been deeply jealous. They would have openly weeped as the Third Regiment marched smartly past them in their Custom Ink T-Shirts. Suck it Second Regiment. We are winners. Because I was so excited to receive these shirts, I expedited the order. My shirts arrived 2 days EARLIER than promised. All I can say is, if only the Continental Army had been able to expedite delivery of their messages and packages as well as Custom Ink does, Benedict Arnold would have been swinging from a limb in Fishkill, rather than escaping to British Lines after his treasonous activity had been discovered. That's right, the Militia Men who captured the British Spy, Major Andre were from the Westchester Militia, Third Regiment. They served under my Great-grandfather. We won that too.... Want to be a winner? Call Custom Ink and commemorate your great-grandfather's role in the Revolutionary War. That is, unless he fought for the losing side......but then again, I am certain Custom Ink would be happy to try to assuage your lasting shame with a cool shirt that says something like, "We're number 2!" or something equally pithy.

Overall Experience 5
Order Again? Yes
Custom Ink

This is my third order for Abigail's Army JDRF team over the years. Always great!

Overall Experience 5
Order Again? Yes
Custom Ink

Melissa B. was wonderful. She made things so easy! The quality is great. Melissa created a link so that fellow members of my former Army Company can also order some shirts. No charge for the design, unheard of! Thank you all.

Overall Experience 5
Order Again? Yes
Custom Ink

Really enjoyed I ordered for my husbands Army graduation and I’m so excited to wear my shirt. I put the army logo and our last name.

Overall Experience 5
Order Again? Yes
Custom Ink

My Dad just turned 99 and we were planning this big party for him. I thought about a favor rather late. However, Custom Ink (and Brian James) is amazing and waived the rush charges because my Dad is an American Hero! By the way, he is a three war vet - WWII, Korea and Vietnam - Army Air Corps/Air Force/Honorary RAF Pilot! Thanks a lot!

Overall Experience 5
Order Again? Yes
Custom Ink

The website is quite 'quirky' for the user. I had to make two separate orders because the website does not appear to allow the purchaser to order one item then go ahead and order the other item and include the two items in one order. I ordered the first item and it was not easy to discern how to add the second item to the order. Also, if you want to change the color or modify the type font it is difficult to do without going back to very beginning of the order. I also don't get the impression that someone is double checking the customer's sizing and color selections to make sure they are suitable. In my previous order, last year, the Army seal was printed in an oval shape rather than circular because I did not select the correct vertical and horizontel percentages when I enlarged the seal. Customers should not be expected to be experts on the nuances of the design software. I would have expected someone in quality control to spend a minute or two on customer design selections to validate them to make sure they seem appropriate. An Army Seal that looks like an oval instead of circular is not the end of the world but I think the software or a human could have prevented the error.

Overall Experience Great 4
Order Again? Yes