Uncensored Customer Reviews

T-shirt design software was easy to use and had a lot of options. Delivery was quick and provided emergency delivery and standard delivery options. Email updates on order status was great. Overall very pleased with experience.

Easy design interface with lots of options. Including shirt style and color. I’d like to see more options for smaller polo minimum Batches.

Everything else was okay but the image on the shirt looks horrible. I have to wear these to an event.

I have been regularly ordering shirts for several years for an event that I help organize. Before I could even get on the website this year, a Custom Ink employee (Hollie!) reached out to me to ask if I needed any help getting our order together. I had our artwork already, and Hollie was able to show me t-shirt options in the color we were planning to use. She basically did everything for me. All I had to do was pay! It was an amazing experience. I have ordered from other t-shirt places before, but I have never been disappointed in any aspect of the Custom Ink ordering process or end product. Can’t recommend highly enough!

You all do a fantastic job. You are my go-to for shirt orders!

Nicole in Cust Service was awesome!!! We would have appreciated an opportunity to see a proof but understand that wasn't possible due to the # of shirts we ordered. Based on that, I would have made a few changes to make the shirt what we wanted, exactly. Overall, 8/10

Designing our T shirt was a breeze. Lots of fonts and logos to choose from. Also like that you have options of one or more items.

My husband fell in love with an art sketch that our son did and insisted he wanted to put it on a shirt. The Custom Ink team was quick to send back a proof of what the art going on our shirts would look like. Everything looked great. The only reason I rated it a 6 instead of a 7 was because once the image was printed on the shirts it looked more grey than white. I would definitely use them again in the future.

My last two orders have had issue, last time was a few crooked prints which were rectified but this whole order has this streak issue. I rechecked the design to make sure I didn't miss something and there's no reason for there to be white ink warping one of the letters on the shirt.

I have purchased at least 10 or more shirts from Custom Ink over the years, this will be the last. I should have learned my lesson after my last experience, which was awful, re-done, and awful again. That one had a huge stain on it, twice. And it was crooked (the text). This one was also crooked, but I mean, it was CROOKED. No way you could even wear it, looks ridiculous. Not worth returning or complaining, I did that last time and got the same exact shirt with the same exact problem mailed to me twice, basically. Also, the shirts they use, zero consistency in the sizing. No way to know what you will be getting until it shows up. It's a shame, I loved the first few (5 or 6) things I created on Custom Ink, I still have them, and they are awesome. The last 3 or 4, a complete waste of money.

Ordering and designing is fine. The shirt is a gamble itself though. They come out boxy and can make you look bigger just by its shape.

as i mentioned…the front design with screen printing is pretty good. the back with the numbers however is low quality. the numbers feel cheap, one number was supposed to be 72 and was printed as 27, and the numbers themselves have defects too. i know these shirts will not last, which is disappointing given the $27 price tag per shirt. given the amount of money spent, i'm not satisfied with the overall product. the numbers on the back will absolutely not last. they appear cheap to me in both quality of the material they’re made out of - and the quality of work when creating them.

I am disappointed, but only in my own layout. Apparently I placed the art a bit too far down on the front of the shirt and it looks kind of dumb. Nothing Custom Ink did wrong! The shirt quality was good, printing was great, & production was fast!

There was a problem with the art that we created with the shirt. This was communicated with me, but the follow-up was poor. I believed the issue had been resolved, but I received several more emails that were confusing. In the end, we had to switch to rush shipping to receive our products in time for an even.t

This was my first time ordering from Custom Ink and I was a little nervous because I have only always ordered from a local vendor. I was thoroughly impressed with how easy it was to create our design. We tend to be partial to the Bella Canva t-shirt material so I was happy to find that brand and to have it offered in youth sizes all the way up to XX sizes. The prices also could not be beat. Communication along the way was impeccable and when the t-shirts arrived early it was a nice surprise. Thanks for giving us a great experience!