Overall experience of
the last 1,000 customers:
  • WOW!
    48%
  • Great
    36%
  • Good
    8%
  • Okay
    5%
  • Bad
    3%
and
92.7%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the 24 oz. Triton Mate Water Bottle had this to say:
Custom Ink

The water bottles look great, and it has turned out to be a great fundraiser for our team. I needed to receive the bottles a few days earlier than scheduled, and the customer service rep I talked to made that happen for me. I could not be more pleased with my service and the quality of the product.

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

I came back to Custom Ink due to my first experience was satisfying; hoodie with custom logo. I am happy with the experience again and understand a little better on uploading and re-imaging my own designs.

Overall Experience Good 3
Order Again? Yes
Custom Ink

CustomInk really made a great product and even caught an error we made in the original design and fixed it. The order arrived about four days earlier that we expected it to as well. Would definitely use CustomInk in the future!!

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

Always easy to order and VERY happy with the delivery date!

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

This is the first time I wasn't okay with product and product availability via the website. Customer Services remains high, but the website and the product I wanted kept disappearing and the website wasn't always keeping up with that information. I wanted the 32oz BPA free bottle. As I had talked with someone in early May who said call by May 21st and you can have that product with your artwork, I trusted that statement. It was not the case. The colors of bottles kept being eliminated until finally I couldn't order the product I wanted. I ultimately had to order this 24oz Triton water bottle. (It is NOT something I'd order again!) The packing of half plastic sleeves over the water bottle is absolutely pointless. While we received the product we ended up choosing, how we got to this point was not the best. Including the fact that, due to changing the water bottle and being told it would be present, I had to order more water bottles than we needed. Yes, it was a lower price, but we have a massive excess of product. Overall I still immensely appreciate the customer service for those who pick up the phone. I do not know if I will ever order something beyond t-shirts.

Overall Experience Okay 2
Order Again? Yes
Custom Ink

Third year ordering. It just gets easier each time. Thank you!

Overall Experience 5
Order Again? Yes
Custom Ink

the website is great and I do like that before the order is printed the product must be reviewed BUT the bottles themselves are of low quality and the printing on some bottles have very obviouse mistakes.

Overall Experience Okay 2
Order Again? No
Custom Ink

Kathleen assisted me with my order and she is simply amazing!

Overall Experience Great 4
Order Again? Yes