the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Here's what recent customers had to say:
Great website, user friendly and easy to maneuver. I had hundreds of graphics to choose from when designing Tees for my School's Unified Arts Department (Music, Tech Art, Home Ec. and even Business classes were represented). Fair price, easy to talk to reps (one competely flipped my design from Black ink on a white shirt to white on a black tee... in about 2 minutes). prompt delivery, and even attractive packaging. I will definitely come back soon for more products!
Goshen High School,
Overall experience was good. The customer service was very responsive. The graphics arts update performed by your staff turned out really nice. The suggestions to switch to lime was a good one. The shirts turned out really nice. Be good if you were more upfront about possible cost adders that are not captured in the original quote. Upcharging for digital printing on low quantity is wrong.
Your service department is the best. You are lightening fast. Can you be our corporate sponsor? We are a DC/MD non-profit dance organization, that only orders from you. All our youth dance company directors design and order from you. I sit and click and design all our branded merch, through you. I only wish our studios were large enough to purchase the quantities required to REALLY save. With this new set of merch, we will see how well we sell - and we can just reorder. Mostly, we continue to use your products because we know there is a guarantee. As an understaffed arts non-profit - I have little to no room for error. Sometimes we run behind, and because you're so on it, we can feel good knowing YOU'LL be on time. Thanks, CustomInk. RPearl@joyofmotion.org
Joy of Motion Dance Center,
Overall everything was great. I had this shirt made as a Christmas gift for my father and my brother and I can't wait until he opens it. The website was easy to use and it had lots of different types of arts/prints, shirts, and colors to choose from. Thank you so much CustomInk!
I have several Gildan tshirts by various co/retreats I've attended & was thrilled you offer this brand. The size & color is perfect. Great job & thank you for the many clip art choices. I chosed your co because you had many clip arts to choose from. The website was easy to navigate & better than other customized website/co's.
This is the second order we have placed with Customink and we have been very pleased with the result. We are a small martial arts club so the flexibility of not having to place a large minimum order has worked well for us, and we wanted to be sure of the quality before investing into larger quantities. The quality of the work is outstanding and has always met our expectation, the orders arrived on time - in the future we will be placing larger orders to save on the quantity discounts.
We are small non-profit camp for the arts and getting the most bang for the buck is important, yet it must be fun and creative. The team at Customink makes great suggestions and our campers and staff love our 2015 shirts.
The ONLY issue we have is the cost per tshirt. We are a small business, a karate school. These tshirts will eventually be seen all over the u.s., as we travel. Custom ink could possibly have our return business for shirts, jackets, decals, etc, for YEARS to come, but the .product is too xpensive. Because we are a small business, we may not need ALOT of product at one time, however, we are constantly getting new items for our students and for our school. Plus, other martial arts schools have already asked us where we had the shirts made, but we will not recommend Custom Ink, due to the high cost per shirt, or item. We think you should be able to make exceptions for small businesses like ours. You could have ALOT of potential business, but we just can't afford the high prices, especially with all the competition your type of business has. If you would be willing to lower your prices for a small business, due to our "special or unique" circumstance, you would have our business for years to come.
Kansas Seibukan Karate,
Overall we were pleased with the service, we were kept well informed of the process of our order, art work came out beautiful. Would recommend you giving them a try. Donna - ThunderWillow Arts
ThunderWillow Community Arts,
I wanted a unique t-shirt for my son's 19th birthday and I found exactly what I needed in your clip arts. The t-shirt looks great!!!
Customink's Customer support is amazing. they were able to help figure out the best way to get a good quality image to their graphic arts department. The first review I requested a few changes and they really came through. When we received the products we were very happy. Thank you for all your support
Problem Solved Services LLC,
The customer service is very prompt and they took great care of our order (both the men's design and women's design). They were also great about looking for ways to save me money - which is rare and much appreciated! Next time our martial arts team needs uniform t-shirts, we know who to call!
Tidewater Renaissance Fighting Arts,
Virginia Beach, VA
Great experience with the customer service rep! Was going to order these shirts from a brick and mortar's web site but it was difficult to maneuver but then a friend in the graphic arts industry told me about Customlink. It only took 15 minutes on their website to have my order placed. Nice experience!
This particular experience, unlike others, was horrible. When ordering, the time on the phone exceeded previous order times. The price was quoted to me several times but when I went to my bank account, they charged me double. I had to wait almost a week to get reimbursed completely. Then, there was an issue with printing on one of the shirts, so they had to send it seperately. Then, after handing out shirts, we found that one of the shirts on the order, was not sent. Now, I have to wait another week to get the T-shirt delivered. I am very disappointed. I received apologies from different customer service reps, but no one offered anything in addition. It wasn't even offered to expedite the deilivery of the missing T-shirt. I've been ordering T-shirts from Custom Ink since I started my performing arts program. I must say I am extremely bothered by this experience.
Scott Elementary School,
It was really easy and fast, you should get more options for the arts and 2 weeks for free shipping is really long.