Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    37%
  • Good
    6%
  • Okay
    3%
  • Bad
    1%
and
96.8%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Canvas Jersey T-shirt had this to say:
12/27/16 at 7:44 am eastern... CustomInk.com

From start to finish, ordering to proofing to notices that my order had shipped met my expectations. As I look back on it - it was very easy and the customer service staff gave me comfort in knowing the product would be on time and was want I wanted. THANK YOU EVERYONE.

Cindy R.
Harleysville, PA
Overall Experience Great 4
Order Again? Yes
12/24/16 at 1:11 pm eastern... CustomInk.com

No Comments

Sambit B. - Founder
Botflip,
San Francisco, CA
Overall Experience Great 4
Order Again? Yes
12/23/16 at 11:26 am eastern... CustomInk.com

No Comments

Teresa A.
ACR Homes,
Minneapolis, MN
Overall Experience Great 4
Order Again? Yes
12/20/16 at 12:12 pm eastern... CustomInk.com

Customink has amazing customer service reps who spoke with me about every detail of my design to get it right. Thanks for such an incredible dedication to personal care!

Matt E.
New York, NY
Overall Experience Great 4
Order Again? Yes
12/20/16 at 12:00 am eastern... CustomInk.com

No Comments

Jeff T.
Waddell, AZ
Overall Experience Great 4
Order Again? Yes
12/19/16 at 4:24 pm eastern... CustomInk.com

No Comments

Tamim K. - Business Manager
BE GLAD LLC,
San Jose, CA
Overall Experience Okay 2
Order Again? Yes
12/19/16 at 2:58 pm eastern... CustomInk.com

The service was great. The only issue I had was that I estimated the tshirts wrong and there was no way to go back and add the extra money with the online order form. Make sure that you underestimate if anything rather than overestimate if you can.

Emma S. - President of FBLA
FBLA,
Morganfield, KY
Overall Experience Great 4
Order Again? Yes
12/19/16 at 12:56 pm eastern... CustomInk.com

No Comments

Monica I. - Vice President
MSU Student Michigan Education Association,
East Lansing, MI
Overall Experience Wow 5
Order Again? Yes
12/19/16 at 12:47 pm eastern... CustomInk.com

First off, I LOVED each of the followup emails from Marc Katz, your co-founder and CEO. I felt like I was being taken care of personally. In fact, every step in the end to end process was great. The easiest design + ordering experience I've ever had. Informative emails regarding shipping. Faster shipping than I expected! And a followup email! Hot damn, You guys covered your bases! Great product, excellent service. Attention to detail like the INKY sticker. CustomInk delivered what I wanted, how I wanted it, and when I wanted it. That's an unbeatable combination right there. Only advice: keep it up!

Will H.
Miami, FL
Overall Experience Wow 5
Order Again? Yes
12/19/16 at 7:55 am eastern... CustomInk.com

I have worked with local printers before and this is my first experience with CustomInk or any web-based design service. The customer service was outstanding (far better than the local shop). In addition to their prompt email responses (usually under 30 minutes), CustomInk answered my phone calls right away and the support staff were understanding and helpful. Some of the best customer service I have ever experienced from a company.

Klayton H. - Orchestra Director
Shaw High School,
Columbus, GA
Overall Experience Great 4
Order Again? Yes
12/17/16 at 11:37 am eastern... CustomInk.com

Great customer service, fast shipping. Overall excellent experience.

Stefni T.
Houston, TX
Overall Experience Wow 5
Order Again? Yes
12/16/16 at 6:27 pm eastern... CustomInk.com

I was placing an order via iPad and couldn't figure out how to add two different brands of t-shirts to the order. It was 8:30pm on a Friday and I dialed the customer help line figuring I would get a message with business hours. To my happy surprise a very helpful customer service rep was able to help me! Thanks Michelle F! Our order turned out perfect and is here in time to surprise our family for Christmas!

Katie Z.
Bellingham, WA
Overall Experience Wow 5
Order Again? Yes
12/16/16 at 1:04 pm eastern... CustomInk.com

No Comments

Blair B. - Associate Director, Marketing & Creative Services
United Way of Metropolitan Nashville,
Nashville, TN
Overall Experience Great 4
Order Again? Yes
12/16/16 at 11:16 am eastern... CustomInk.com

Great experience all around. The first batch of shirts was not up to our standards but the customer support quickly corrected the problem and made up for it. The shirts always arrived on time and high quality. The only complaint would be the custom ink logo inside the shirts, which makes our company shirts feel very cheap. Other than that, we are very satisfied with the process.

Vilius K.
ScoreTrip,
Freehold, NJ
Overall Experience Great 4
Order Again? Yes
12/15/16 at 11:23 am eastern... CustomInk.com

No Comments

Jennifer C.
Sugar Grove, IL
Overall Experience Wow 5
Order Again? Yes