Overall experience of
the last 1,000 customers:
  • WOW!
    55%
  • Great
    36%
  • Good
    7%
  • Okay
    2%
  • Bad
    0%
and
98.1%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the BIC Mouse Pad had this to say:
11/6/15 at 1:35 pm eastern... CustomInk.com

great job

Robert G. - VP Marketing
Bucks County Barbershop,
Glenside, PA
Overall Experience Wow 5
Order Again? Yes
10/6/15 at 11:19 am eastern... CustomInk.com

Ben was great! I kept coming to him with changes and he was kind and accommodating. Our company is very picky when it comes to our colors and logo. Ben was able to pull our colors, font, and logo off of our Branding information. Thanks so much and the mouse pads are wonderful. Melissa Headrick, VIPdesk Connect, Inc.

Melissa A. - Team Leader for local team
American Foundation Suicide Prevention,
Alexandria, VA
Overall Experience Great 4
Order Again? Yes
7/11/15 at 1:39 pm eastern... CustomInk.com

My experience has always been met to my standards with Custom Ink and your on time delivery(even early) keeps me coming back. Do you have a product shop at your location on Longley lane?

Justin B. - Sales Associate
Everyday Snow,
Reno, NV
Overall Experience Great 4
Order Again? Yes
6/15/15 at 2:21 pm eastern... CustomInk.com

The mouse pads look amazing. They had to redraw my image and it looks great. We got our shipment a day earlier than advised.

Sarah O.
Portland, OR
Overall Experience Great 4
Order Again? Yes
6/11/15 at 8:05 am eastern... CustomInk.com

The overall experience with custom ink was phenomenal. For a large company the customer service is spectacular. We were in a pinch and needed promo items fast and custom ink got our package to us before the promised date. Would definitely recommend and use you again.

Tilghman G. - Director of Customer Development
Clark Service Group,
Smoketown, PA
Overall Experience Wow 5
Order Again? Yes
6/4/15 at 11:42 am eastern... CustomInk.com

It was great when we had questions we got them right away, when we called back go the infomation and the person we had previously talked to

Wendy C.
Camp Murray, WA
Overall Experience Great 4
Order Again? Yes
5/30/15 at 5:58 pm eastern... CustomInk.com

No Comments

Katharine S. - Manager
Westlake Village Library,
Westlake Village, CA
Overall Experience Great 4
Order Again? Yes
5/11/15 at 8:27 pm eastern... CustomInk.com

I accidentally ordered white pads and needed them to be dark grey. When I realized the mistake, I called right away and one of your customer service representatives helped me right away. He was able to fix my mistake in about 10 minutes with only an additional $4.95 charge to my order. I was very impressed!

Rebecca K. - Teacher
Green Mountain High School,
Lakewood, CO
Overall Experience Wow 5
Order Again? Yes
5/6/15 at 10:36 am eastern... CustomInk.com

My experience with CustomInk was great. Very easy to use and the mousepads were a hit. Thank you!

Tracy M.
White River Services,
Batesville, AR
Overall Experience Great 4
Order Again? Yes
4/16/15 at 3:04 pm eastern... CustomInk.com

I am in a service roll myself and was thoroughly impressed with the problem solving, suggestions and knowledge of the person that helped me (I think his name was Tyler). Delivered DAYS before expected and even handled an add-on with no grief to me. Thank you again for making our Employee Appreciation Week memorable and I will highly recommend you going forward.

Tiffany H. - Executive Assistant
Suddath,
Jacksonville, FL
Overall Experience Wow 5
Order Again? Yes
4/16/15 at 12:52 am eastern... CustomInk.com

The best customer service experience I've ever had! CI's willingness to help when I had a difficult task was amazing and makes me a definite promoter :) When I made a change to the item, the updated proof was made within just a few hours. I was working on a tense project and CI put my mind at ease and I couldn't be more thankful.

Colleen K.
Rolling Meadows, IL
Overall Experience Wow 5
Order Again? Yes
3/28/15 at 2:57 pm eastern... CustomInk.com

Customer service was EXCELLENT!! So was the entire process. I don't know costs or your business, but I only needed about 20 mouse pads and would have rather had increased quality vs. quantity.

Marc S. - Manager
Ontario Mills,
Ontario, CA
Overall Experience Great 4
Order Again? Yes
3/28/15 at 2:53 pm eastern... CustomInk.com

Customer service was EXCELLENT!! So was the entire process. I don't know costs or your business, but I only needed about 20 mouse pads and would have rather had increased quality vs. quantity.

Marc S. - Manager
Ontario Mills,
Ontario, CA
Overall Experience Great 4
Order Again? Yes
3/24/15 at 4:09 pm eastern... CustomInk.com

No Comments

Allison T.
Roseville, CA
Overall Experience Wow 5
Order Again? Yes
2/17/15 at 11:08 am eastern... CustomInk.com

This is easily the 5-6th order I have placed with CustomInk! From t-shirts to glasses now on to mousepads. We will be back!

Melissa C.
Avant Communications,
Chicago, IL
Overall Experience Great 4
Order Again? Yes