Overall experience of
the last 1,000 customers:
  • WOW!
    49%
  • Great
    34%
  • Good
    9%
  • Okay
    5%
  • Bad
    3%
and
93.3%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the 16 oz. Acrylic Cafe Tumbler had this to say:
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

I am more that satisfied with my purchase and overall experience. I was kept updated at all times about the progress of my order, and it was reassuring to know that my design was reviewed for any potential problems. I received my order ahead of schedule, and everything was perfectly packaged. The cups I ordered are of terrific quality. I would not hesitate to order from Custom Ink again.

Overall Experience 5
Order Again? Yes
Custom Ink

The product is very good. We have ordered them a few times. The delivery time is fast but the packaging isn't the greatest. This time one of the boxes came ripped and torn apart which caused scratching on the cups.

Overall Experience Good 3
Order Again? Yes
Custom Ink

Always had the best service. Been using this company for 3 years.

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

Very professional. Quick response & delivery

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

Easy and seamless! Great customer support.

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

Experience was good except for the broken/cracked tumblers

Overall Experience Good 3
Order Again? Yes
Custom Ink

Custom Ink has proved to be an invaluable resource. I am the director of public relations for my universities student newspaper, The Maroon. Along with one hundred cups, we also ordered about 105 t-shirts which totaled to around $968. We’re a small paper so this wasn’t a small fee for us, but we’ve never had customized shirts. We were very excited. When the shirts came in I was horrified to see that the word university had been spelled wrong. Of course it was our fault because we submitted the design which contained the flaw. When I was finally able to gather myself together I called custom service, and received some of the best one-on-one assistance I have experienced to this date. I was immediately able to speak to a real person and when I was transferred it was once again to a real person. Ms. Laura Bardo was a god sent. She insured me that Custom Ink would reprint all of the t-shirts because they should have caught our mistake on their end. I was so relived I could have cried. She took me through the return process step-by-step. She treated me so very well and with such patience! I thank Ms. Bardo and Custom Ink for being understanding of the everyday mistakes people make. Custom Ink, please know that I’ll always be a loyal customer!

Overall Experience 5
Order Again? Yes