Overall experience of
the last 1,000 customers:
  • WOW!
    50%
  • Great
    34%
  • Good
    8%
  • Okay
    5%
  • Bad
    3%
and
93.1%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Sport-Tek Premium Quarter Zip Sweatshirt had this to say:
Custom Ink

Ordering was quick and easy. Disappointing that the lettering began peeling off right away

Overall Experience Good 3
Order Again? No
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

The website was easy to navigate, and the customer service was great! Items turned out very well. Thank you!

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

This was overall a pleasant experience. The artwork on the shirts really popped. We are very pleased with the finished product.

Overall Experience 5
Order Again? Yes
Custom Ink

Milton was exceptionally helpful and I was very grateful to have him as a contact. He answered all of my questions, responded within a timely manner, and went above and beyond with getting us samples and options that would work for what we needed.

Overall Experience Great 4
Order Again? Yes
Custom Ink

It was a very pleasant experience to deal with Custom Ink. Very easy to order and design. Very fast overall turnaround and receiving the products in a very timely fashion.

Overall Experience 5
Order Again? Yes
Custom Ink

The product is nice but delivery was delayed for over a month. The customer service agent in contact with me was unresponsive and I had to reach out to another agent. A lot of back and forth. Seems like the customer service agent does not know the details of how some of the customer ink's departments and partners (UPS) work, resulting in unnecessary complications.

Overall Experience Bad 1
Order Again? No
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

As this was my first order I had concerns. However, your firm exceeded my expectations.

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

This was my second order experience with Custom Ink. Overall good customer service, but my only issue was the design size fee charge of $70 for changing/reducing the overall logo size on the Women's sweatshirts by a small amount, while I was still in the logo review/approval stage. No complicated design work change, yet the fee was more than the cost of a sweatshirt.

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

They followed up in a very timely fashion and checked up on the status of the order every day. Incredible!!!!

Overall Experience 5
Order Again? Yes
Custom Ink

Overall, had a great experience ordering from here. Your Customer Service team was great and helped me through the whole process through emails & phone calls. Additionally, the sweatshirts arrived right on time and we were so appreciative of it.

Overall Experience Great 4
Order Again? Yes