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Uncensored Customer Reviews
Customers who purchased the American Apparel Juniors Jersey T-shirt had this to say:
I worked with several different people and each one was exceptional. Friendly and helpful! Can't say enough how impressed I was with customer service. My only suggestions would be to have more samples available for your representatives to reference. I originally was going to order a royal blue shirt but it didn't have that shade in the kids size so we were going to pair it with lapis. I didn't have time to order samples since I wanted to fit in the 2 week free shipping window and it would have been helpful if the representative and access to all shades in all fabrics. (He did go to check but those colors/styles weren't available to him.)
Highlands Ranch, CO
Great experience with the website and getting the order complete. I liked being able to have each individual order the shirt they want and pay online instead of paying upfront and collecting the money. Great work. However, I am dissapointed that it was not clear how small the american apparel juniors shirts were, we would have ordered larger sizes.
Narraguagus Bay Yacht Club,
Customer service was outstanding: fast, courteous and very helpful. The American-made shirts are amazing quality, both the shirts themselves and the printing, even when I had to change from two colors to one. Shipping was fast and they were well-protected in case of rain. Other than the junior sizes being very small (3 sizes smaller than tagged), I'm impressed. Thank you.
The Chat Customer Service agent was impeccable! I had several modifications I needed made to complete my final design and she was able to make them quickly and flawlessly. The end product came out fantastic and arrived before my cutoff. I was blown away by my experience with Custom Ink!
Yuba City, CA
In general, my experience with CustomInk has been good. Customer service is very friendly and helpful. A few features are a little bit annoying. For example, because my design needed to be tweaked by the art department, it would have been nice to be able to get an image of the design before the order had to be placed so that, for group orders, I could show my group what the shirts would exactly look like. Also, with a large order with varying sizes (and types of shirts - e.g., we had both the regular American Apparel jersey shirt and the Juniors version), it'd be nice to get the option, for maybe a small extra charge, of having the design be slightly smaller on the junior shirts, rather than having to choose to either have a too-large design on junior shirts or a too-small design on the regular shirts. My order this time around was slightly less satisfactory than it has been in the past because of the issue with the print of the design as described above.
CW Taekwondo at Boston,
Great interactions with staff. Friendly. Helpful. Prompt responses to questions.
It has been a great experience and I will recommend this company to everyone. Your customer service sealed the deal with their helpful and considerate operators.
Fantastic service and product. I will never use another company for custom shirts. The customer service is really why, from the natural chat conversation to the follow up emails to the amazing care in packaging. I cannot think of anything that could have possibly been done better.
Right on time with the rush order. Everything looked great. Shirts were good quality and print was very clear. The price was awesome and having a group form where everyone could pay for themselves was a lifesaver!
Johll Family Reunion,
Love customink!!! The best! Wish you had other or more diverse products with less quantity min.
Great as always.
The New Orleans Skee-ball and Drinking League,
New Orleans, LA
Great deal! Fast shipping! Exemplary customer service!