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Uncensored Customer Reviews
Customers who purchased the American Apparel Long Sleeve T-shirt had this to say:
There was a variation of colors amongst the shirts. We had some t-shirts in a darker red, which we preferred, and some in a more orange-red. It's was disappointing to get a variation my of red because we are a school team and wanted a matching look. The shirts were soft and comfortable though and the fit it good. Parents ordered online, something we were excited about. However, the last 30% of our order needed to be paid through a P.O. I made sure that we would be able to do this. 2 days later when I went to send the P.O., we were told that they wouldn't be able to do it and we had to pay by credit card or cancel all the parent order and start over with a P.O. For the whole order. Because of the delay, we didn't have our team shirts for the first 3 weeks of our season. We had to pay and extra $100 to get them before Christmas break, otherwise we would have been without shirts for 2 more weeks of our season. We were very hopeful and excited when we started this process and very disappointed by the time we were done. The company never even offered an apology for giving us conflicting information and causing delays. We could have tried to send the mismatch colored shirts back, but when you are missing half the season without team shirts, we felt we had no option but to just take what was sent.
ArtistEDGE dance company,
Amazing, customer service was amazing, so nice and respectful and patient with my changes.
Great experience. Third time I've used CustomInk - the design process gets easier and more robust each time!
Santa Barbara Masters,
Santa Barbara, CA
The customer service is superb and there is always staff willing to help.
Lake Forest, IL
Overall I get that CustomInk is a huge company doing a lot of work but the issues I've had with the last couple of orders have motivated me to look at smaller, less established companies to see if I can better service elsewhere for a lower price.
Alpha Phi Omega,
Los Angeles, CA
San Ramon, CA
Once again, CustomInk came through with a great shirt design and product for us.
Camp Hill High School Varsity Cross country team,
Camp Hill, PA
Buljan Middle School,
Concordia University Wisconsin,
We had a great first experience with Custom Ink and was so pleased with our customer service that we did our next order through the same agent that helped us out the first time. Will certainly use again.
Everything went smooth and fast as usual.