Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.5%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
12/6/14 at 3:37 am eastern... CustomInk.com

Ordering through CustomInk has been nothing but a great experience! Great bulk order rates, accessible and responsive customer service, and high quality products. My fraternity loves the sweatshirts -- the Omicron Chapter of Alpha Sigma Phi at the University of Pennsylvania thanks you!

Christian P. - Service Director
Alpha Sigma Phi,
Philadelphia, PA
Overall Experience Wow 5
Order Again? Yes
12/1/14 at 7:19 pm eastern... CustomInk.com

I ordered several different apparel products for my son's fraternity. The quality of the products and customer service I received was stellar. I have told my friends that CustomInk is the "Nordstrom" of online apparel design and printing. That's high praise as we consider Nordstrom the retail customer service standard! Designing the items was easy and everyone in your customer service and art departments were friendly, helpful and extremely responsive. Audrey W. was a pleasure to work with. We had some very last minute changes and she did everything she could to accommodate our needs. The entire process from design to delivery was stress-free.The design process was simple and fun. I was amazed at the variety of design ideas and options. There were several suggested designs specific to my son's fraternity which I used. It was a pleasure working with a company that puts such a high value on customer service and quality. I have encouraged all of my friends to use CustomInk for all of their future design needs!

Barb C.
Buffalo Grove, IL
Overall Experience Wow 5
Order Again? Yes
11/28/14 at 4:42 am eastern... CustomInk.com

This was the best site that we have found to order shirts from. Being president of my fraternity and making 75 guys happy with shirts isn't as easy as it seems. Great products!

Hunter C. - President
Phi Delta Theta Pennsylvania Pi,
Altoona, PA
Overall Experience Wow 5
Order Again? Yes
11/16/14 at 3:13 pm eastern... CustomInk.com

The company did an excellent job making sure our glasses were ready by the time our formal event was here. There was a branding issue in using a fraternity image on the glass, but CustomInk worked quickly and diligently to correct the issue so we could get our glasses on time.

Michael H. - Vice President
Alpha Tau Omega,
Huntsville, AL
Overall Experience Wow 5
Order Again? Yes
11/4/14 at 11:44 am eastern... CustomInk.com

CustomInk allowed me to quickly and easily make a great, personalized product for my fraternity that turned out exactly as I expected. I would definitely use them again!

Grace G. - Pledge Class VP
Delta Sigma Pi,
Coral Gables, FL
Overall Experience Great 4
Order Again? Yes
10/7/14 at 4:32 pm eastern... CustomInk.com

Everything was great. Our fraternity is currently in the process of ordering 2 more batches of shirts from you!

Lee J. - Athletics Chair
Drexel Lambda Chi Alpha,
Philadelphia, PA
Overall Experience Great 4
Order Again? Yes
10/4/14 at 11:08 am eastern... CustomInk.com

My experience with custom ink is always a good one! They are always willing to go the extra mile to help us get the perfect product right when we need it. Great for sorority and fraternity group shirts! I love working with custom ink!

Jessica S. - President
Zeta Tau Alpha,
Greenville, PA
Overall Experience Great 4
Order Again? Yes
9/12/14 at 11:18 am eastern... CustomInk.com

Thank you so much for helping me work through my design and creating a successful fraternity shirt! My organization loves them, so thrilled with the service and quick turn around! We will definitely continue to shop with Custom Ink in the future!

Caitlin C. - Secretary
Phi Sigma Pi Omicron,
Shippensburg, PA
Overall Experience
No Rating
Order Again? Yes
6/18/14 at 8:57 am eastern... CustomInk.com

I ordered a shirt for my husband for Father's Day that had his alma mater on it. The quality was good and the printing was very nice. There was an issue with one of the symbols I wanted to put on the shirt (his fraternity) but because your company does not have an agreement, I had to take an extra step in order to get it approved. I appreciated the email stating the same and when I called, the person I spoke with was great. She gave me all of the contact information I needed in order to get the approval. I ended up ordering the shirt without it because I didn't want to hold up the process.

Dana A.
Windsor Mill, MD
Overall Experience Good 3
Order Again? Yes
6/16/14 at 7:31 pm eastern... CustomInk.com

This is my third time ordering shirts for our fraternity from custom ink and we are always pleased with the results. We will remain loyal customers because of the ease of designing products on the website, fair prices, quick shipping, and the amazing outcome of the final product.

Saajan S. - Vice President of Public Relations
Delta Sigma Iota,
Franklin Lakes, NJ
Overall Experience Wow 5
Order Again? Yes
4/10/14 at 10:07 pm eastern... CustomInk.com

I thought that the overall experience was great. I was actually using an uploaded image and wanted to use the same design on multiple items. I had originally put in two separate orders, but the customer service representative I worked with put them on one order for me, leading to huge savings for my fraternity. I would wholeheartedly recommend this service to friends and colleagues.

Carolyn G. - Treasurer
Kappa Pi Honorary Art Fraternity,
Kenosha, WI
Overall Experience Wow 5
Order Again? Yes
3/20/14 at 12:45 pm eastern... CustomInk.com

It was an ordeal to make sure that it passed design specs on fraternity and copyright but other than that, it went great. The employees I talked to, especially Jon Morlang, were extremely helpful. Will definitely be using CustomInk in the future.

Nick F.
Ann Arbor, MI
Overall Experience Great 4
Order Again? Yes
3/9/14 at 12:24 pm eastern... CustomInk.com

The design center is fantastic and easy to use. I wish that there was a way to see if my design would be approved before I ordered it. I was ordering bar crawl shirts for a fraternity and had to change the design several times after placing my order before they would be delivered. I ended up with something that was fine but not what I had originally wanted. My customer service agent was not very helpful and kind of rude.

Maia B.
East Lansing, MI
Overall Experience Okay 2
Order Again? No
2/8/14 at 10:40 pm eastern... CustomInk.com

CustomInk made the entire process of organizing our Fraternity T-Shirts as simple and easy as possible, and once it was received they were PERFECT! THANKS CUSTOMINK!!!

Riaz L. - Fundraising Committee
Phi Theta Kappa,
Clermont, FL
Overall Experience Wow 5
Order Again? Yes
12/4/13 at 11:48 am eastern... CustomInk.com

I loved it. I'm part of a fraternity and we as a chapter will definitely be using you guys for any future t shirts we want made.

Robert S. - Philanthropy Chair
Phi Kappa Sigma,
Kenosha, WI
Overall Experience Wow 5
Order Again? Yes