Overall experience of
the last 1,000 customers:
  • WOW!
    50%
  • Great
    34%
  • Good
    8%
  • Okay
    5%
  • Bad
    3%
and
93.2%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the 11 oz. Ceramic Mug had this to say:
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

Fast, Reasonable, and packed perfectly. I will be placing more orders soon. Thank You.

Overall Experience 5
Order Again? Yes
Custom Ink

We love the mugs! The design came out exactly like it was online. Order was shipped and arrived quickly. We had to get some assistance from the Custom Ink customer service and Lacey was very friendly and help! Overall great experience and would purchase from here again.

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

Have used Customink for several years and am always satisfied with the products, service, customer service I've received.

Overall Experience 5
Order Again? Yes
Custom Ink

I am very displeased with the "custom" process. The final design should be agreed upon before a quote is given. Once you received the payment you decided to change my custom design into your design. I think this is a deceptive practice because the price was not adjusted to match the poor rendition of my original artwork. I would not recommend this company to anyone.

Overall Experience Bad 1
Order Again? No
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

Great experience working with custom ink!

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Bad 1
Order Again? No
Custom Ink

In the past, we've ordered mugs from other websites online. They have not had the same quality. Although the mugs we ordered from the other company were less, the cost of ordering from Customink was well worth it. First, the color quality was very high and there was much more variety. The website was pleasing and felt consistent through each product. Last and possibly most important, when the mugs arrived they were shipped in packing that protected the mugs. In the past, we've had several mugs that were shipped and broken in the process from other companies. These were great and we will order again.

Overall Experience 5
Order Again? Yes
Custom Ink

Joy is great! I really liked how she followed up with us and kept us in the loop throughout the process of designing and ordering.

Overall Experience 5
Order Again? Yes
Custom Ink

I was hesitant about shipping 72 mugs when most of the mail I receive is destroyed, broken or battered. These items came in great condition without any breaks and the prints were exactly what I wanted. Excellent job CUSTOM INC

Overall Experience 5
Order Again? Yes
Custom Ink

I loved interacting with the customer service agents! Also, the mugs are a beautiful color and we are almost sold out through our organization!

Overall Experience Great 4
Order Again? Yes