Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.8%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
1/12/17 at 5:13 pm eastern... CustomInk.com

Customer services was great! They worked with me to complete my rush order on time. However, package was sent UPS ground instead of air and I did not receive my jerseys in time for our first game. Bummer, especially after paying an additional $25 to have it rushed.

Andrea W.
Elk Grove, CA
Overall Experience Great 4
Order Again? Yes
1/6/17 at 7:35 pm eastern... CustomInk.com

Everyone I spoke with were terrific. Your customer service is a breath of fresh air!!

Crystal P.
Bow, NH
Overall Experience Wow 5
Order Again? Yes
12/22/16 at 1:44 am eastern... CustomInk.com

Your customer service rep (a lady, sorry i forgot her name) was exceptional in walking me through the process. My shirt had special print on both sleeves & that was done perfectly. It took just a few minutes & she had great "bed side manner" talking me thru each step so that it didn't become "dead air time" or confusing. GREAT STAFF!

Dawn O.
Honolulu, HI
Overall Experience Wow 5
Order Again? Yes
12/20/16 at 6:40 pm eastern... CustomInk.com

I thought it was nice that you didn't force me to buy three shirts when I only wanted one. I just wanted one. Other websites would try and force me to pay $100 for two extra shirts I didn't want.

Valerie F.
Carmel, CA
Overall Experience Great 4
Order Again? Yes
12/20/16 at 1:35 am eastern... CustomInk.com

Honest to God - it's been a LONG time since I've placed an order for anything custom and had it go exactly right the first time. What breath of fresh air this transaction was! The design review process was great and the items arrived FAST. Thank you so much! I will definitely be ordering again.

Amy K.
Spokane, WA
Overall Experience Wow 5
Order Again? Yes
12/13/16 at 10:58 am eastern... CustomInk.com

I submitted my personal artwork to be printed. The quality of my artwork was not great. Custom Ink personally called and then emailed back and forth with me to resolve the issue. They ended up having their art team create something for me at no extra charge. Their attention to quality work is a breath of fresh air and their obvious commitment to customer service is... well... obvious. I'd definitely use them again if the need arises.

Erica D.
Deltona, FL
Overall Experience Wow 5
Order Again? Yes
11/24/16 at 1:08 pm eastern... CustomInk.com

Love love love my custom rally towels for my wedding! Can't wait to see them in the air during entrances!

Tara R.
Marlton, NJ
Overall Experience Wow 5
Order Again? Yes
10/18/16 at 9:24 pm eastern... CustomInk.com

AMAZING experience. My office participated in an obstacle course competition on base (Air Force), and I thought, "FINALLY. A reason to order shirts for the office, and with our names on the back!" I asked my coworker where she thought I could have shirts made, and she named this website. Within 20 minutes, I had created our shirts and ordered them that night. They came out perfectly. Expedited shipping was right on time, it was neatly packaged, and the shirts looked amazing. Everyone else on base said they wanted shirts made too, so I will be passing along this website!

Samantha F.
Goodfellow AFB Legal,
San Angelo, TX
Overall Experience Wow 5
Order Again? Yes
9/30/16 at 2:03 pm eastern... CustomInk.com

My experience with Customink was very pleasant. Angela Williams, my custermer service person was a delight to work with. She was personable, professional and knowledgeable about your product. I emailed her with some questions and got an quick response each time. Actually, I was so impressed that I emailed her to tell her what a breath of fresh air it was to work with her.

Jacoba G.
Kittery Point, ME
Overall Experience Wow 5
Order Again? Yes
9/15/16 at 12:55 pm eastern... CustomInk.com

The beginning of the school year is a force to be reckoned with. The ease of this process and the quality of the product made for an excellent and smooth experience during an incredible hectic time. You will hear from us again! Thank you, CustomInk!

Kim M. - Principal
Wilson Creek Elementary School,
Manhattan, IL
Overall Experience Wow 5
Order Again? Yes
8/19/16 at 3:13 pm eastern... CustomInk.com

I own a cleaning company and was looking for a shirt that would overall fit well and provide enough comfort and air flow when cleaning. The Gildan Softstyle shirt has been exceeded my expectations. The sizing was very accurate and I love the Antique Sapphire color. I would recommend this to others seeking a comfortable and well fitting shirt.

Molly L. - Owner
Victory Cleaning,
Minot, ND
Overall Experience Great 4
Order Again? Yes
8/14/16 at 10:07 pm eastern... CustomInk.com

It's too expensive for the value and they seem to try to force you to buy more when most items are only available in multiples of 6. I would love this place if it was a bit cheaper.

James W.
Aurora, IL
Overall Experience Okay 2
Order Again? No
8/2/16 at 11:53 pm eastern... CustomInk.com

The pricing was WAY too high for what i got. I liked the product but they are going to force me to find someone else that can do the same thing cheaper.

Isha H. - Owner
410 Line Dancers,
Flower Mound, TX
Overall Experience Great 4
Order Again? Yes
7/31/16 at 5:31 pm eastern... CustomInk.com

Over the past few years, I have used another on-line printing company. Your company was referred to me by a family friend who is in the Air Force. He said his base uses your company on a regular basis and he highly recommended Custom Ink. Although I had seen advertisements on tv and on facebook, I wasn't willing to switch companies until I had a personal referral. That said, your site is very 'user friendly' for the average low-tech person. Access to a company rep is outstanding and your artwork dept worked well with me on getting our image reproduced. I am presently waiting for another order to be delivered tomorrow. p.s. I nearly forgot ... you met your delivery date!

Eileen D.
Chicago, IL
Overall Experience Wow 5
Order Again? Yes
7/29/16 at 2:52 pm eastern... CustomInk.com

Dealing with CustomInk was a breath of fresh air. Phenomenal customer service. Each representative was intent and eager to make sure I got exactly what I wanted as I ordered 96 T-shirts in different styles, five colors and ranging in size from extra small to 3XLT. They also took copious notes to make sure the person I talked to next would know exactly what was going on. The online ordering system was very user friendly and efficient. And when I received my T-shirts they were packed in a way so they were not wrinkled. It's this kind of attention to detail that makes dealing with Custom Ink a delight. I will definitely be using them in the future.

Linda W.
Boise, ID
Overall Experience Wow 5
Order Again? Yes