Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.0%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
10/22/16 at 9:59 pm eastern... CustomInk.com

Customer Service: Bar none Product: Shirt itself- pleased Print- less than desirable

Krista M. - Teacher
Reno, NV
Overall Experience Good 3
Order Again? Yes
10/21/16 at 6:41 pm eastern... CustomInk.com

Your customer service is bar-none the best I've ever dealt with. The fact that there was no Menu IVR and a person picked up almost immediately was a huge PLUS. Both representatives were extremely polite, professional and empathetic. Very satisfied and wish more companies took your lead.

Robert C.
Austin, TX
Overall Experience Good 3
Order Again? Yes
10/11/16 at 1:21 pm eastern... CustomInk.com

This was a last minute decision & a rush job, but, I received it on time! The shirts were a BIG hit @ the Bar BQ Cook Off!! Thanks, Customink Crew!!

Dianne T.
Humble, TX
Overall Experience Great 4
Order Again? Yes
9/30/16 at 11:33 am eastern... CustomInk.com

Thank you! Here is the e-mail I sent to Hayley Godwin who helped me tremendously: Dear Hayley, I hope all is well. Thank you so much for your e-mail and your assistance. I love the shirts. They are perfect. It may sound odd, but you were the highlight of my week. In a world of ever increasing attitudes of "no", "can't do", and pushback, your refreshing attitude of "yes", "can do" and positivity really had an impact on me. As an employer of over 25 people at my law firm, I appreciate and recognize outliers like you. Please keep your fantastic attitude. No matter what you do in your professional and personal life, through the ups and downs, it will serve you well. Thank you again! Sincerely, Jim James J. Hoover, Esq.* Hoover Krepelka, LLP 1570 The Alameda, Suite 101 San Jose, California 95126 P: (408) 947-7600 F: (408) 947-7603 james@hooverkrepelka.com www.hooverkrepelka.com * Certified Family Law Specialist, The State Bar of California Board of Legal Specialization

James H.
San Jose, CA
Overall Experience Wow 5
Order Again? Yes
9/26/16 at 10:30 pm eastern... CustomInk.com

My bar logo that I got printed was pretty crappy, and CustomInk was able to make it look amazing on the t-shirt, so thank you for that! I was notified of every step of the process as they went along the way.

Caitlin R.
Baltimore City Softball,
Dundalk, MD
Overall Experience Wow 5
Order Again? Yes
9/17/16 at 4:57 pm eastern... CustomInk.com

It is a pleasure to do business with Customink. You guys rise the bar in quality and customer service. Thank you for being a great company.

Carlos D B.
Rancho Santa Margarita, CA
Overall Experience Wow 5
Order Again? Yes
9/6/16 at 11:57 am eastern... CustomInk.com

Ordered sweatshirts for as a favor my daughter's bat mitzvah. They came out beautiful- the printed logo looked even better than what I sent. Arrived when promised and easy to work with.

Beth L.
Newtown, PA
Overall Experience Wow 5
Order Again? Yes
9/3/16 at 1:12 pm eastern... CustomInk.com

I like custom ink. Its a great way to order custom shirts, and I cant wait to give out the shirts at the bat mitzvah

Idelle K. - Parent
Bat Mitzvah,
East Northport, NY
Overall Experience Wow 5
Order Again? Yes
8/30/16 at 11:32 am eastern... CustomInk.com

I've dealt with a lot of vendors for this bat mitzvah and custom ink was by far the easiest and most accommodating! Customer service was outstanding. When I needed to add more shirts last minute to my order they took care of it. I was informed (of my order details) every step of the way by text and email.

Kim S.
Rockville, MD
Overall Experience Wow 5
Order Again? Yes
8/22/16 at 3:06 pm eastern... CustomInk.com

This is the second time I have placed an order with CustomInk. My first order only two months ago. The shirts I had ordered most recently were in memory of my husband. He was killed 2 1/2 months ago in an accident. We were walking in his memory for the Iowa Donor Network. CustomInk personally emailed me and asked if they could make a donation towards our tribute to him through the Iowa Donor Network. AND.... they made a donation in his memory. THANK YOU!! I don't have one bad word to say about this company. They set the bar high! Thank you again.

Jessica W.
Garnavillo, IA
Overall Experience Wow 5
Order Again? Yes
8/15/16 at 12:06 pm eastern... CustomInk.com

CustomInk is bar far the easiest way to design custom shirts for any event. The online design tools in addition to their spectacular customer service team makes for a great all around experience!

Megan G.
Dallas, TX
Overall Experience Great 4
Order Again? Yes
8/5/16 at 2:49 pm eastern... CustomInk.com

Awesome experience, hence the reason I return and recommend to all looking for t-shirts. Your customer service is par excellent!! I truly enjoyed my most recent experience with Crisi Corrao. She was so helpful and pleasant. She has set the bar for all to follow to ensure all customers expectations are exceeded!!

Marion J. - Financial Secretary
Journey of Faith Baptist Church,
Cedar Hill, TX
Overall Experience Wow 5
Order Again? Yes
7/31/16 at 1:02 pm eastern... CustomInk.com

CustomInk made production of my charity cycling team t-shirts easy. We were willing to pay the uncharge for rush shirts, and the CustomInk team did everything necessary to make sure we received them in time. Everyone was nice, very positive, accommodating, and professional at a service level I used to expect all the time from companies and now adjust my expectations for on a regular basis. Way to go on raising the bar back up, CustomInk! We had to go through a number of graphic tweaks from the original design, and what we ended up with is beautiful. I am impressed. The quality is the best we've ever had. Thank you.

Elizabeth D. - Team Captain
Pan Mass Challenge Team Longevity,
Chestnut Hill, MA
Overall Experience Great 4
Order Again? Yes
6/30/16 at 3:29 pm eastern... CustomInk.com

We have had a family reunion every year, for the past 50 years. Just in the past couple of years, it was decided that we should wear colored shirts, based on what branch of the family we came from (7 founding siblings), and our branch color was indigo. The 2016 reunion was coming up, and my aunt brought up that we should have special shirts for it. Unfortunately, by the time it was decided what we needed, I was down the wire, and didn't have much time at all to pull it off. I found CustomInk online, and knew that I was going to be paying a little extra, but you guaranteed a delivery time, so it was worth it to me. I made a design of 5 pictures as a collage, saved as a .jpg, and used that for the shirt. Not only were the pictures such a true color, but they were very crisp and clean, and easy to see what they were. The only complaint I heard was in regards to my choice of design, they were disappointed I didn't put the design on the front so that people could see it better! We were voted the hands down best shirt there, and thanks to CustomInk, we have now set the bar for the family reunion shirts. We will be ordering next years shirts soon, and will add 4 family members as well.

Stacey M.
Johnsburg, IL
Overall Experience Wow 5
Order Again? Yes
6/27/16 at 10:49 am eastern... CustomInk.com

I have placed two orders already for various gifts and will continue using CustomInk! The t-shirts are great, come on time and the system is easy to use. The process is so easy that it makes it even more fun to order custom t-shirts as gifts. This order was for the CEO of my company and she was ecstatic when she received it. She wore it to a bar after work and a couple bought her and her husband their first round because they loved her shirt so much. It was perfect!

Elizabeth V.
Denver, CO
Overall Experience Wow 5
Order Again? Yes