Overall experience of
the last 1,000 customers:
  • WOW!
    50%
  • Great
    40%
  • Good
    6%
  • Okay
    3%
  • Bad
    1%
and
97.1%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Today at 4:07 pm eastern... CustomInk.com

Lauren Whitacre was awesome to work with. She constantly kept in touch with me about designs and always responded to me quickly. She knew I was short on time to get the hats, and they arrived even sooner than they were supposed to. Zach in the design department was wonderful as well. Any staff member I've worked with or talked to from your company has been amazing, which is something you just don't run into these days. It's nice that your company prides themselves on excellent customer service. Keep up the good work!

Jayme C. - Owner
Buffalo Wild Wings,
Dunlap, IL
Overall Experience Wow 5
Order Again? Yes
Today at 2:59 pm eastern... CustomInk.com

Disappointed this time due to receiving 29 sweatshirts with the wrong ink color. Last 2 times were perfect. Customer service has always been perfect as well. Not sure what happened this time.

Wendie M. - Team Mom
SVPW Football,
Mission Viejo, CA
Overall Experience Good 3
Order Again? No
Today at 12:27 pm eastern... CustomInk.com

Fantastic! Creating my shirt was a breeze. Customer service was awesome. My shirts arrived just in time. And everyone that got a shirt complemented us on how good they looked (quality and color were superb) . You all are doing a great job at Custom Ink. 5 outta 5 Stars!

Grantis P.
San Jose Tlaloc,
San Jose, CA
Overall Experience Wow 5
Order Again? Yes
Today at 12:19 pm eastern... CustomInk.com

Working with custom ink was great. Wanting the color to be exactly right the customer service was not only quick but able to get what we had in mind created.

Marie H. - President
Lambda Tau Omega Sorority, Inc.,
Teaneck, NJ
Overall Experience Great 4
Order Again? Yes
Today at 9:03 am eastern... CustomInk.com

I really like the website. The only issue I had was trying to make the font thicker. It would have been nice to have a "bold" option. Instead to get the thickness I wanted I had to add and outline to the text but make it the color.

Aaron F.
Bethlehem, PA
Overall Experience Great 4
Order Again? Yes
Yesterday at 9:30 pm eastern... CustomInk.com

Everything was amazing! What I really loved best was the customer service, I really appreciate that they double checked my design and told me what might needed some adjustments either it being the image or the color i chose for the print. 10/10 service !

Richard I.
Woodside, NY
Overall Experience Wow 5
Order Again? Yes
Yesterday at 9:19 pm eastern... CustomInk.com

I am really happy with the results. The quality of the t shirt itself was a pleasant surprise. Customer service contacted me with concerns about the quality of my custom downloaded image. Which was also nice. The Photoshop image however transferred perfectly to the t shirt as it was. The end result was a perfect reproduction of how I set it up on the website. This was a trial run for me and I was definitely pleased with the results. The price is right for custom one off t shirts. In fact the price and quality is much better than many other novelty t-shirts I have bought online.

Jerome B.
Cedar Rapids, IA
Overall Experience Wow 5
Order Again? Yes
1/20/17 at 6:47 pm eastern... CustomInk.com

I appreciated the fact that CustomInk's artists, upon recognizing that the color of the sweatshirt matched one of my design's colors, followed up and changed my charge to only include one color. This seemingly small incident is reflective of the overall high quality and personalized feel of customer service that I received from CustomInk throughout the entire process.

Connie C. - Vice President
Phillips Brooks House Association,
Cambridge, MA
Overall Experience Wow 5
Order Again? Yes
1/20/17 at 1:41 pm eastern... CustomInk.com

The customer service was great. A woman called immediately after order was placed to check on a possible spelling error. She also suggested a different color for the outline on the lettering as it would have been not noticeable, so appreciated the feedback! The express shipping option was also great as I got my tees in 4 days! Thank you!

Taylor S.
San Francisco, CA
Overall Experience Wow 5
Order Again? Yes
1/19/17 at 1:59 pm eastern... CustomInk.com

Very impressed with the customer service - noted that we didn't need a 3rd color due to our sweatshirt color being red and gave a $39 credit. Also very happy they worked with me so quickly and with so much information to receive the proper release for the use of the logo. And still got them to us in the 1-week express shipping we asked for!

Jessica C. - Director of Youth Ministry
St Catherine of Siena Church,
West Dundee, IL
Overall Experience Wow 5
Order Again? Yes
1/18/17 at 3:47 pm eastern... CustomInk.com

Prompt delivery, great color images from my pictures. Women's sizes run small so order at least 1 size larger.

Ronelle M.
Waianae, HI
Overall Experience Good 3
Order Again? No
1/18/17 at 2:18 pm eastern... CustomInk.com

The 2 shirts I ordered for my wife and I were perfect. The color and size were correct and they are very comfortable! I had a great customer service experience over the phone thanks to Matthew! Keep up the good work Custom Ink!

Thomas H. - Sergeant
PD,
Columbus, GA
Overall Experience Wow 5
Order Again? Yes
1/18/17 at 1:53 pm eastern... CustomInk.com

Thank You!! the shirts look great. Thank you to the customer service for advising me that the color shirt I picked would be to dark. They really do check the order first before print. And it is screen printing not a transfer. Added bonus I received a week sooner than expected. Thank you Assistant Coach/ Director Cindy Graham T-Wolves wrestling

Cindy G. - Director
T-Wolves Wrestling,
Varna, IL
Overall Experience Wow 5
Order Again? Yes
1/18/17 at 9:51 am eastern... CustomInk.com

I had a great experience working with CustomInk! They have great pre-loaded images, color options, etc. When I had a problem, the customer service rep was so pleasant to chat with and helped me resolve my issue quickly and also talked me through the process of what to expect for the rest of my order. The only thing I wish I had known was that there is a designed assigned to every order who will go in and double check the alignment of everything so you don't have to worry about making sure everything is centered in your design on the webpage. Lastly, they gave a very quick turn around to have my design approved even though it was over a holiday weekend, and my order arrived a week before the guaranteed delivery. I'm very pleased with the whole experience!

Angela O. - Youth Minister
Our Lady of the Assumption Youth Group,
Brookhaven, GA
Overall Experience Wow 5
Order Again? Yes
1/18/17 at 8:27 am eastern... CustomInk.com

Customer Service is the best I've ever dealt with, with the possible exception of USAA. Excellent, excellent customer service! Product was heavier than I expected and that's a good thing. Color (red) was not as vivid as I expected but the overall print and material quality was top notch.

Mike S.
Bristow, VA
Overall Experience Great 4
Order Again? Yes