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Uncensored Customer Reviews
Customers who purchased the Rabbit Skins Infant T-shirt had this to say:
I had used customink in the past and my experience with them was great as it had been in the past. They were very helpful in helping me select additional T-Shirt styles and colors to match my order and making sure that my logo fit perfectly. My delivery was also very prompt.
Everything was just as we talk about everyone was nice and polite we'll be talking to you next year thanks
I was very pleased with my experience with Customink. The shirts turned out great. Everyone at CustomInk was so helpful and made the process of ordering easy. I am very satisfied with the shirts a well as the customer service.
We have ordered the American Apparel Jersey T-Shirts several times for our family reunion camping trip and we love the quality and have continued to buy the same shirt model each time. I would like to see the youth sizes offered in more colors because we are running out of colors to try! This is the first year we have tried the rabbit skins t shirts. I had the order shipped to my friends house in TX because the event is in TX and I live in FL. She said there is a slight difference in the navy color between the American Apparel and rabbit skins shirts but that is usually to be expected with 2 different brands. She says the printing was done nicely and all of the shirts were accounted for. Its not our first order and we have never had any issues so I am assuming she is correct when I am writing this. I love the online design tool and this year I used the online order forms as well. The customer service and follow up is always excellent.
Eight Mile, AL
Because we had shirt sizes ranging from infant to adult, we had to choose a few different shirts, this was very difficult then for the group order form, as people had to use 4 different links. If that could be changed, then everything would be perfect. thanks!
loved the customer service rep(Matthew Malik!) he was super helpful with working on the design and in placing the order. he even called me back after the order was placed to correct an error he found! a rare quality when he could have easily just let it go and move on to the next order. thanks again Matt!
Cutler Bay, FL
Everything was great but there was a misunderstanding about shipping to more than one address.
Kansas City, MO
Overall great experience. One of the best customer services I have come across in a long time. From the moment I walked into the shop in mosaic to the phone reps who supported me along the way until the end. Everyone was super positive and friendly.
Great service, great communication during the process and on time delivery.
I was thrilled with the level of customer service that I received from CustomInk. It's uncommon today to find that level of personal service from everyone involved at a company. And they also made a donation to the charity event for which we were designing shirts. AWESOME!
I LOVE Custom ink! I wish the prices were a little less so we could use it more!!!
I want to commend your customer service! I had some issues with the website and my custom logo, but your representative Emily Ray was amazing. She worked with me very quickly, made all of the changes from her side, and was incredibly prompt and responsive. She helped find the right colors for the t-shirts. The emails with updates was great.
San Antonio, TX