Overall experience of
the last 1,000 customers:
  • WOW!
    52%
  • Great
    39%
  • Good
    5%
  • Okay
    3%
  • Bad
    1%
and
96.6%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Valucap Bio-Washed Hat had this to say:
Yesterday at 11:16 am eastern... CustomInk.com

CustomInk was awesome to deal with---their live customer service person provided the absolute best customer service experience I've ever seen

Derek C.
Houston, TX
Overall Experience Wow 5
Order Again? Yes
1/19/17 at 5:00 pm eastern... CustomInk.com

I called your design team and they were incredibly helpful and friendly. The products turned out great.

Karri M. - Manager
Cheniere Energy,
Houston, TX
Overall Experience Wow 5
Order Again? Yes
1/17/17 at 9:53 pm eastern... CustomInk.com

The polo shirts and hats look very professional and the color looks great.

Victor B. - Managing Partner
Horseracing,
Kirkland, WA
Overall Experience Great 4
Order Again? Yes
1/13/17 at 6:59 pm eastern... CustomInk.com

No Comments

Bailey G.
Elk Grove, CA
Overall Experience Great 4
Order Again? Yes
1/9/17 at 12:57 pm eastern... CustomInk.com

The color and quality of the cap was fine and met my expectations. But the design took much more work. As I learned from email communications from the CustomInk staff, the company has retooled its embroidery methods "to be more in line with industry standards." This has the effect of rendering most of the potential designs on the website obsolete because the embroidery process can't replicate fine lines or complex designs, at least when trying to sew the design on something as small in area as a ball cap. I had not experienced this with my previous order. I was able to find a compromise design, and the final product looks good, but it wasn't my first choice. CustomInk should identify those designs in advance in the portion of the website where the designs are stored and warn customers that the design may not be usable for hats and caps. But on the plus side, the staff was very accommodating and patient.

John C.
High Point, NC
Overall Experience Good 3
Order Again? Yes
1/3/17 at 8:46 pm eastern... CustomInk.com

The staff working to help me through the order process was fantastic! I could not have asked for better service.

Brian M.
Redmond, WA
Overall Experience Wow 5
Order Again? Yes
1/2/17 at 1:47 pm eastern... CustomInk.com

This is my second order with Customink. Both orders were of good quality material (shirts and hats) and delivery few day earlier then expected.

Diana M.
Philadelphia, PA
Overall Experience Great 4
Order Again? Yes
1/1/17 at 3:46 am eastern... CustomInk.com

Customer service was great. Quality of the products are excellent

Tito T. - CEO
MnMMusic Group,
Miami Lakes, FL
Overall Experience Great 4
Order Again? Yes
12/28/16 at 10:10 am eastern... CustomInk.com

No Comments

Alec H. - President
Eastern Life Films, Inc.,
East Hampton, NY
Overall Experience Great 4
Order Again? Yes
12/20/16 at 11:28 am eastern... CustomInk.com

No Comments

Scott L.
Denver, CO
Overall Experience Great 4
Order Again? Yes
12/19/16 at 12:50 pm eastern... CustomInk.com

No Comments

Virginia C.
Greenville, SC
Overall Experience Great 4
Order Again? Yes
12/14/16 at 11:50 am eastern... CustomInk.com

Fantastic experience. Everything as shipped on time and custom service was easy to talk to and very friendly.

Luc C. - Fundraising Chair
Creighton University School of Medicine,
Omaha, NE
Overall Experience Great 4
Order Again? Yes
12/7/16 at 9:06 am eastern... CustomInk.com

This isn't my first time ordering with CustomInk and certainly won't be my last!

Justin B. - Vice President
PhiSigmaPhi,
Fairborn, OH
Overall Experience Wow 5
Order Again? Yes
12/6/16 at 11:58 am eastern... CustomInk.com

Very prompt service; good quality product; rapidly responsive customer service reps; company seems to hold customer service high on priorities.

Alice M.
Arlington, VA
Overall Experience Wow 5
Order Again? Yes
12/5/16 at 3:44 pm eastern... CustomInk.com

Phenomenal, they helped me work with the national level of my organization's licensing team to make sure that we were adhering to all copyrighted material.

Conrad J. - IFC Chair
Beta Theta Pi,
Louisville, KY
Overall Experience Wow 5
Order Again? Yes