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Uncensored Customer Reviews
Customers who purchased the Port Authority Long Sleeve Easy Care Shirt had this to say:
Utility Business Media, Inc.,
Crystal Lake, IL
The customer service people were very helpful when it came to ordering samples. I was surprised of how fast the order came in of the samples.
Pikes Peak Workforce Center,
Colorado Springs, CO
It was a bit odd that one person initially took the information then another 'closed the deal'. This caused me to have to verify information twice to be sure it was correct. Wasn't sure if this was a QC step added in the process. Extremely disappointed to find out that embroidery is done by third party - especially for hats. I was looking to add hats to products offered but you prices exceed that of polo shirt. Odd that I received an email to verify my order (during processing) but not a way to reply/confirm through the web site and that if I didn't call (no time frame specified) you'd move forward. This seems to be a mistake in your QC process. I would not be happy with an $750 order that had a mistake that I couldn't call in enough time to resolve.
I'm happy to say that with In the 3 to 4 years I have gotten to know and order from Custom ink. The company truly stands behind it's word and work performance. Thank You and your staff Custom ink. Delta1saddleVllc
This was the smoothest transaction I've ever made. Everything was just as described and the process couldn't have been any better. Thanks so much.
Great customer service and very friendly.
Salt Lake City, UT
Excellent customer service, will definitely purchase again.
San Jose, CA
Custom Ink is the only place I'll use for my custom embroidery on apparel. There are many out there, and I've tried a few, but Custom Ink offers the best system for ordering, a large high quality inventory, and there is no customer service anywhere that beats Custom Ink. Will definitely continue to order all my jobs here.
Port Saint Lucie, FL
King William, VA
Overall it was good-biggest issue is that on re-orders for my client the price changes. I ordered over 100 shirts to start the program but on subsequent re-orders was informed the price will go up because the orders are smaller. It forced me to go to the source and bypass CustomInk.
North Kingstown, RI