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Uncensored Customer Reviews
Customers who purchased the Next Level Juniors Tri-Blend Deep V-Neck T-shirt had this to say:
Very quick response, helpful when needing to make changes to my order, and shirts showed up earlier than expected. Thanks guys.
San Diego Parkour,
San Diego, CA
Customer service at custom ink was wonderful! T shirts were very high quality. All 70 of our employees were very happy with the results!
San Rafael, CA
Great overall experience. Will be doing business with you again soon.
Wonderful customer service. I appreciate your deliberate attention to detail. Thank you.
The website was easy to use and generally was full of features. You need to implement the printing on sleeve function to your site. The customer service was fast and polite. However there is one exception, I asked the customer service rep multiple times to make sure the screen printing had a "Vintage" Look and Feel to it. It certainly does not. The screen printing is nice with sharp lines and the details were there however, it was way to heavy. If this was a larger print it would be a sweat pocket on the shirt because it wouldn't be breathable. What is the point of ordering a higher quality shirt with a heavy screen print on it? I am not sure I will order again because of this but only the future tells that. I wanted a light screen printing with a "Vintage" Look and Feel.
Las Vegas, NV
Very impressed with my first order! The speed of communication, checking of final designs, responsiveness to requests for changes were all faster than expected. Then the order showed up on my doorstep 1 week before expected. The shirts are fantastic and fit just as described. Thanks CusomInk!!
The Rush Coffee,
San Marcos, CA
I LOVE CustomInk! Very helpful staff and very kind and easy to follow website for designing shirts.
Sticks + Bars Youth Marimba Ensemble,
CustomInk xceeded my expectations with flying colors in every way. As a somewhat critical buyer, it's an unexpected surprise when a company is able to impress me. From the online chats with customer service, my phone call with Joy to place my order, the help with the design to meet my needs, and the follow-up email updates, each step of the way made me feel like the entire CustomInk team was working solely on MY project. Although I know that was not the case, that's how it felt - like my shirts were the only thing that mattered, and the entire team was focused on making them perfect and getting them to me in time for our event. I felt special, and not like "just another number." Thanks CustomInk, for an incredible experience!
Clearwater Beach, FL
It was honestly great from start to finish. Kathleen L was thorough and prompt in providing coordinating mens and womens shirts that gave the customer the neckline she was looking for, links to samples, quick order summary and order follow through. The website was easy to navigate. Daniel provided good order follow-up. The shirts arrived on time as promised, and my customer was thrilled with the quality of the shirts, the quality of the printing, but also -- the quality of how they were packaged! We have worked with vendors in the past who just dump all the shirts together in boxes... it was a HUGE timesaver for my customer to be able to open the boxes and know exactly what was what so they could organize them in back of house easily prior to the event. Will definitely recommend!
I had the pleasure to work with Rachel. She was so helpful!! she gave me her opinion on my order and answer all my questions with no doubts. Speaking with her over the phone and trying to figure out what on earth i really wanted, was like speaking to a friend. So friendly, professional, and honest. Just a breeze to place my order with her compare to ordering on their website. I highly recommend them! OH! and of course the t-shirts were perfect and on point! Thank you :)
Cedar Park, TX
New York, NY
CustomInk customer service were AMAZING. They worked great as a team such that there was always someone available to help and provide detailed expertise. Wonderful people who really care. :)