Overall experience of
the last 1,000 customers:
  • WOW!
    50%
  • Great
    39%
  • Good
    6%
  • Okay
    4%
  • Bad
    1%
and
95.0%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Ultra Club Polo w/ Pocket had this to say:
7/14/16 at 11:48 am eastern... CustomInk.com

No Comments

Ann W. - Vice President
Verns Plumbing,
Bealeton, VA
Overall Experience
No Rating
Order Again? Yes
6/13/16 at 10:59 am eastern... CustomInk.com

No Comments

Raymond A.
Bent Mechanical Corp,
New York, NY
Overall Experience Good 3
Order Again? Yes
5/20/16 at 3:25 pm eastern... CustomInk.com

It was a bit odd that one person initially took the information then another 'closed the deal'. This caused me to have to verify information twice to be sure it was correct. Wasn't sure if this was a QC step added in the process. Extremely disappointed to find out that embroidery is done by third party - especially for hats. I was looking to add hats to products offered but you prices exceed that of polo shirt. Odd that I received an email to verify my order (during processing) but not a way to reply/confirm through the web site and that if I didn't call (no time frame specified) you'd move forward. This seems to be a mistake in your QC process. I would not be happy with an $750 order that had a mistake that I couldn't call in enough time to resolve.

Jeffrey F.
Hackettstown, NJ
Overall Experience Great 4
Order Again? Yes
11/3/15 at 1:27 pm eastern... CustomInk.com

very pleased, thanks again

Reginald C. - Project Manager
Carmel Partners Inc.,
Ewa Beach, HI
Overall Experience Great 4
Order Again? Yes
8/10/15 at 1:16 pm eastern... CustomInk.com

The overall experience is good, but the final product is sub-par.

Lacey C. - Assistant
General Metal Fabricating,
Houston, TX
Overall Experience Okay 2
Order Again? No
5/29/15 at 1:29 pm eastern... CustomInk.com

Excellent customer service, will definitely purchase again.

Lisa C.
San Jose, CA
Overall Experience Wow 5
Order Again? Yes
5/15/15 at 10:23 am eastern... CustomInk.com

Perfect!

Mary R. - owner
Lake Tawakoni Marina,
Dallas, TX
Overall Experience Wow 5
Order Again? Yes
5/5/15 at 1:57 pm eastern... CustomInk.com

No Comments

Cathy H.
Evolution Controls Inc.,
Poway, CA
Overall Experience Wow 5
Order Again? Yes
2/25/15 at 4:42 pm eastern... CustomInk.com

I have had excellent success, both with product and with customer service, with CustomInk. I welcome the numerous friendly emails I have received from CustomInk's accommodating staff, who have always shown an eagerness for us to be happy with our purchase, which we always have been.

Gene C.
College of Southern Idaho,
Twin Falls, ID
Overall Experience Wow 5
Order Again? Yes
11/3/14 at 4:28 am eastern... CustomInk.com

Your company is absolutely amazing! Perfect customer service, quick responses and super fast delivery! We absolutely love the shirts we got!

Garrett P. - Manager
Greg's Heating & A/C Inc.,
Spanaway, WA
Overall Experience Wow 5
Order Again? Yes
10/15/14 at 12:21 pm eastern... CustomInk.com

No Comments

Chance H.
Mendham, NJ
Overall Experience Great 4
Order Again? Yes
10/14/14 at 1:25 pm eastern... CustomInk.com

Based on my first experience with CustomInk, I would not hesitate to use them again should the need arise.

Gene C.
College of Southern Idaho,
Twin Falls, ID
Overall Experience Wow 5
Order Again? Yes
10/3/14 at 11:09 pm eastern... CustomInk.com

No Comments

Javene B.
Mission Hills, CA
Overall Experience Great 4
Order Again? Yes
9/29/14 at 11:47 am eastern... CustomInk.com

Wow......Thank you for the excellent service..... I was impressed from start to finish with all of the attention to detail...... The shirts were a big hit and everything was made easier by your competent staff..... Will we use you again? YES !!!!!

Glenn V. - manager
irr supply,
Horseheads, NY
Overall Experience Wow 5
Order Again? Yes
7/28/14 at 4:44 pm eastern... CustomInk.com

Great embroidery job, but on very poor quality polo shirts. Two out of seven mis-sewn shirts required repair upon arrival. Sizes were somewhat odd, with my men's medium fitting reasonably well in shoulders and chest but practically down to my knees in length.

Jay H.
West Lebanon, NH
Overall Experience Bad 1
Order Again? No