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Uncensored Customer Reviews
Customers who purchased the Gildan Lightweight 50/50 Sweatpants had this to say:
The customer service and the fact that you guys are opened late hours was amazing thank you!!!!
Great experience with Customer Service. Detail oriented and very friendly! Made my experience.
F & M Hillel,
We couldn't be happier. You got them done in 4 days and all the kids love them
New York, NY
I love it! My expectation from other wear that I have from this site was high; and, then after creating a piece myself, I was even more impressed.
University Dance Club,
In general, very positive. Sometimes errors have been made on ink color or design, but Custom Ink has always proven happy to fix the problem as quickly as they can.
Act Magnet HS,
Palo Alto, CA
While there were a few hick ups, your team was amazing at getting it taken care of.
I selected these sweats because my students were begging for pants to march their shirts. After I submitted my design I received a call from customer service to make sure that every detail was correct. My students LOVE their new sweats!
Liberty High School,
Colorado Springs, CO
We were very happy with our order. Everyone was so helpful each time i called in!
West Jordan, UT
Saint Anthony Cheerleading,
Arden Hills, MN
Unfortunately I was late getting my order in on time this year. I understand the extra cost to expedite my order. I cringed at the $160.00 cost that was given to me. But- my fault for delaying my order. Accepted. But when I called back to change part of the printing (right after I had hung up. Before my order had been approved by me). Then I found that the charge for each pant would be an extra $11.00 (If my memory is correct) because the girls wanted "Sills 2013" on the back of the pants. I didn't understand why the extra cost was being applied. ORIGINAL; Front - GROVE '13 Back- SILLS CHANGED; Front- GROVE BACK- SILLS 2013 The representative explained that it was because it was like printing in a completely different spot because of the seam. YET. One of the original drafts was - SIL LS because of the seam the word couldn't be together as "SILLS". That wouldn't be an extra cost. But if I go by what they told me. That would be considered two completely different spots. AND, YET AGAIN. Last years print on the back of our order was "BACH SIDE". And there was no additional charge for that print as if it was two completely different sides. THEN when I was told that the shipping would go up to $200.+? That made absolutely no sense to me. The weight wouldn't be different. And it wasn't going to be any later on the delivery time than the original order. When the cost was given @ $160.00. I feel that I was in a position (because of my delay) that I could be taken advantage of. $600.00 for 11 pairs of sweat pants? Last years pants had all of the girls names printed on them. Much more details & half of the cost. (Although they were ordered in advance. I understand "some" added cost for expedition as I stated earlier). But I feel robbed. Sadly, we won't be ordering our kids bunk gifts from your company in the future.
I appreciated the timeliness of the entire transaction, and thought folks who we dealt with were friendly, but at the end of the day, we came away a little disappointed with some of our end product (the sweatshirts).
Silver Spring, MD
New York, NY
Great company. I had a fairly large order for a school track team and the customer service really helped me get the apparel the fast way possible for the cheapest price. Overall it was a great experience and good quality products.