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Uncensored Customer Reviews
Customers who purchased the Foldable Neoprene Koozie had this to say:
Product is fine but the screen print (or whatever method) of my logo and text onto the koozie is quite fuzzy. It is acceptable because they are only koozies but for this price you would think it would be possible to next day me an actual proof for free.
The customer service was awesome. They helped with the design and promptly created and shipped our product to us. We have received nothing but complements on it. Awesome Koozie!
I've always had a great experience with CustomInk orders!
I needed these items in a rush time frame, and CustomInk worked quickly with me to make sure I received them by the promised delivery date. Would recommend this product and their services.
Sea Isle City, NJ
I think for being a random company I found online, the overall experience was higher than my expectations. I appreciate the tracking emails, letting me know where the product was in creating, packaging and delivering, as well as to confirm what I wanted before it was created. The only thing that was a disappointment was the lack of information provided before I spent almost 2 hours designing my koozies. It was kind of a reeling scheme that at checkout I tried to order just 40, and then it prompts me that it has to be minimum orders of 100. That should be a disclaimer on the page as you are designing. Also, $3.75 per Koozie is flat out expensive when you compare to other screen printing services which you can get koozies for closer to $0.50 a piece.
Operation Wedding Can't We Just Order 40?,
The customer service agents I spoke to were very polite and helpful.
CustomInk has a great interface and customer service. Although the items are priced a higher than at other custom sites, they are of a better quality. In addition, they offer capabilities that other sites don't provide (i.e. double sided printing on koozies). CustomInk is worth the extra cost, specially if your image and representation is at stake.
Factory Automation Systems,
What a great experience dealing with your company. The website is easy to navigate and customer service outstanding...I was immediately contacted to approve the order, talked through specifics with the rep and was completely satisfied with the entire experience, start to finish. I ordered t-shirts and koozies for a surprise birthday party and they were awesome!
Your staff was exceptional, they went out of there way to make sure that everything was perfect with my order from start to finish! Thanks so much and I will use your services in the future.
I ordered the Foldable Neoprene Koozies for daughters wedding, and had them printed with a cute saying then with Groom & Bride's names with date of wedding. They turned out beautiful and arrived very quickly. I would highly recommend Customink, as they have quality items and they have very professional personal service. Thanks you.
everything was great! your customer service people are so helpful and the Koozie's were here fast and everyone loved them. thanks,
Very easy to design artwork from your clipart library. I actually enjoyed the process!
Laguna Hills, CA