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Uncensored Customer Reviews
Customers who purchased the Bella Ladies Jersey T-shirt had this to say:
Great shirts and nice customer service!
Palo Alto, CA
Katie helped me with my order and she was SO GREAT. Give her a raise please.
Great experience. Customer service staff are extremely friendly and helpful. I was in a rush and they did not hesitate to assure me that they could accommodate my deadline. This is my third time using the site, and I would not hesitate to use it again
Saint James, NY
I always enjoy working with Custom Ink. My customer service interactions have been pleasant, but at times it seems that the bubbliness is forced. I understand it's important for CSRs to build mutuality with the customer, but it should be naturally occurring. I know this is difficult to pull off to match each customer's personality, but you guys are on the right track!
Staff was very friendly and helpful on the website and on the phone when placing our order. I work with a large group who had many different requests for size, color, and shirt type. The products were received early and everyone was very happy with what they ordered. We plan on using Customlink for all of our future orders.
Brody was willing to walk through multiple designs and multiple shirts with me in a conversation that took place over about 100 miles of road while I was driving, which was so helpful to me-- killing two (or more) birds with one stone. He was incredibly patient and really friendly. Would definitely work with him again.
Washington DC Buffalo Bills Backers,
Silver Spring, MD
The design tools are intuitive. Help is available at every turn. I changed my mind after a good night's sleep and the staff was really kind and helpful about checking if the shirts had already been printed (luckily, they had not!) My company shirts look great and are so comfortable that no one wants to take them off. :)
Tutoring By Lori,
Great experience. Easy to work with. Well trained staff. Very upbeat and personal.
Love you guys... That's why I keep coming back year after year!!!
Las Vegas, NV
Service was awesome. Product was marginal.
Everything looks great! My family is so excited to wear these shirts on our family vacation. The level of customer service I received was phenomenal throughout my ordering processing but especially during the initial ordering using the live chat function. Everyone is so nice.
I enjoyed working with Customink again. I was disappointed with my reorder of the BritIce Shirts. I was told they would honor the original price of the shirts in my first order, but since I had over six shirts to order, they didn't. I ended up paying more than double for my second order. In the future I won't place a second order.