Overall experience of
the last 1,000 customers:
  • WOW!
    52%
  • Great
    38%
  • Good
    7%
  • Okay
    2%
  • Bad
    1%
and
97.0%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the 100% Cotton Canvas Tote had this to say:
5/12/16 at 11:28 am eastern... CustomInk.com

Everything was great except that the website is a little glichy. I had created a design that fit inside of the designated print area, but when customer service sent me the proof for approval, the design was changed. It took a couple rounds of revisions and I had to work directly with the customer service rep to finally get the design proof how I originally requested for approval. I do appreciate the approval process as it helped to ensure the design was exactly what I wanted. I think the website may need a little work to fix some bugs though.

Hohyung L.
Chicago, IL
Overall Experience Great 4
Order Again? Yes
5/10/16 at 11:27 am eastern... CustomInk.com

My experience with customink was over all very good. my order arrived even earlier than the agreed date and the design looked exactly how i wanted. If i can give you one suggestion, i did have an issue: i asked several times to more than one customer service employee to receive the email confirmation on another email, but it didn't happen, even after i asked the third time. But apart from this, the employees have all been super nice and helpful and they made it right despite the issue i had.

Marta B. - Intern
Cosnova Inc,
New York, NY
Overall Experience Good 3
Order Again? Yes
5/5/16 at 12:29 pm eastern... CustomInk.com

Customer service was great. Prompt responses to inquires around changing my custom logo. Delivered on the promised date. Excellent overall experience. Thank you!

Casey K.
SalesforceIQ,
Palo Alto, CA
Overall Experience Wow 5
Order Again? Yes
5/3/16 at 10:55 pm eastern... CustomInk.com

No Comments

Abby S.
San Francisco, CA
Overall Experience Wow 5
Order Again? Yes
5/3/16 at 11:07 am eastern... CustomInk.com

No Comments

Jennifer O. - Owner
Townscout,
Isle of Palms, SC
Overall Experience Great 4
Order Again? Yes
5/1/16 at 2:11 am eastern... CustomInk.com

Setup and ordering process was extremely easy. Customer service was excellent. The bags were printed and arrived sooner than I thought they would. I would definitely order again!

Karen C.
Newport Beach, CA
Overall Experience Wow 5
Order Again? Yes
4/21/16 at 9:32 am eastern... CustomInk.com

I was incredibly impressed with the quality of service I received from CustomInk from personal calls to thank you emails. I appreciate the help in figuring out how to do things specifically for a nonprofit and look forward to ordering more in the future!

Katie L.
Blueprint,
Atlanta, GA
Overall Experience Wow 5
Order Again? Yes
4/18/16 at 8:49 am eastern... CustomInk.com

I had a great experience. I had to pay extra for different colors I wanted, which limited me to just 2 colors after looking at the completed price. ( There was no package deal), you have to pay for the merchandise, then pay for your design, then colors chosen, then shipment. So this limited me to how much of the merchandise I could order.

D'von A.
Nautical Marine Services,
Davie, FL
Overall Experience Great 4
Order Again? Yes
4/17/16 at 7:32 am eastern... CustomInk.com

Your service was outstanding.

Patricia D.
Salisbury, MD
Overall Experience Wow 5
Order Again? Yes
4/16/16 at 7:44 pm eastern... CustomInk.com

No Comments

Michelle L.
Brooklyn, NY
Overall Experience Great 4
Order Again? Yes
4/15/16 at 11:34 am eastern... CustomInk.com

I really like that you have people who review the item and send out an approval request.

Janae E.
Winter Park, FL
Overall Experience Great 4
Order Again? Yes
4/7/16 at 11:28 am eastern... CustomInk.com

CustomInk was really easy to use, especially when adding your own logos/design. After placing the order, customer service emails were sent to assure the design was accurate and to follow up once the package was delivered. Great product, quality and service!

Emily T. - Marketing Assistant
Lucky Strike,
Boston, MA
Overall Experience Wow 5
Order Again? Yes
4/7/16 at 6:49 am eastern... CustomInk.com

Great experience overall!

Rachel D.
Skillman, NJ
Overall Experience Wow 5
Order Again? Yes
4/5/16 at 11:04 am eastern... CustomInk.com

No Comments

Charlene L.
Galeria Nara Roesler,
New York, NY
Overall Experience Great 4
Order Again? Yes
4/4/16 at 11:18 am eastern... CustomInk.com

No Comments

Amy B.
Athens, GA
Overall Experience Great 4
Order Again? Yes