Overall experience of
the last 1,000 customers:
  • WOW!
    57%
  • Great
    36%
  • Good
    5%
  • Okay
    1%
  • Bad
    1%
and
98.5%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Valucap Bio-Washed Hat had this to say:
11/24/14 at 6:38 pm eastern... CustomInk.com

Audrey was INCREDIBLY helpful. I talked to her multiple times as we figured out what we need to order. She was always friendly and nice and a real pleasure to work with! I'm saving her contact information for the next time we need to place and order!

Gwen C.
New York, NY
Overall Experience Wow 5
Order Again? Yes
11/21/14 at 11:33 am eastern... CustomInk.com

site was easy to use in terms of designing the hat I ordered. Pleased with how the actual product matched what I saw on the site.

Michael O.
Fable Racing,
Delafield, WI
Overall Experience Great 4
Order Again? Yes
11/19/14 at 10:26 pm eastern... CustomInk.com

A little aggressive with follow up for proof. It came on a day I was out of down- received multiple communications. Maybe give an expectation of proof timing up front?

Deborah M.
Yorba Linda, CA
Overall Experience Good 3
Order Again? Yes
11/18/14 at 12:56 pm eastern... CustomInk.com

Hats were exactly what I ordered and delivered on time with great customer service.

Richard J R. - Production Designer
SAB Art Department,
Stevenson Ranch, CA
Overall Experience Wow 5
Order Again? Yes
11/17/14 at 1:25 pm eastern... CustomInk.com

it was a great overall experiance.

Frank P.
Flourtown, PA
Overall Experience Great 4
Order Again? Yes
11/17/14 at 10:24 am eastern... CustomInk.com

No Comments

Annie M.
Washington, DC
Overall Experience Wow 5
Order Again? Yes
11/12/14 at 9:16 am eastern... CustomInk.com

Overall good but not impressed with the embroidery quality

Ronald L.
Centennial, CO
Overall Experience Okay 2
Order Again? No
11/10/14 at 12:20 pm eastern... CustomInk.com

You guys are the best! The Customer service is 5 stars! I wont go to anyone else for my creation needs. Thanks for your hard work!

Zachary K.
Glencoe, IL
Overall Experience Wow 5
Order Again? Yes
11/10/14 at 10:23 am eastern... CustomInk.com

I worked with Allison A. I believe, and she was great. She made sure that the hats made it on time and was super friendly. Great customer service!

Maia J. - Conference Coordinator
FIA,
Chicago, IL
Overall Experience Great 4
Order Again? Yes
11/7/14 at 11:46 am eastern... CustomInk.com

Customer service was very engaging and helpful

Derek H.
Alexandria, VA
Overall Experience Great 4
Order Again? Yes
11/6/14 at 11:38 am eastern... CustomInk.com

No Comments

Andrew D. - Owner
East Coast Retailers llc,
Boca Raton, FL
Overall Experience Great 4
Order Again? Yes
11/5/14 at 7:26 pm eastern... CustomInk.com

No Comments

Mia B.
New York, NY
Overall Experience Great 4
Order Again? Yes
11/4/14 at 11:34 am eastern... CustomInk.com

I think It'd be easier to have a "checkout" of all items online, then you don't have to make individual purchases

Molly T. - player
saratoga varsity tennis,
Gansevoort, NY
Overall Experience Wow 5
Order Again? Yes
10/30/14 at 6:34 pm eastern... CustomInk.com

The people at CustomInk are superior. However, I do NOT like the slow slog through email to give my approval for design. My most recent project was designed and concluded in approx. 30 seconds over the phone. I'm STILL waiting for my email design approval despite my giving the go-ahead via phone. I've already paid for it. We're great customers. Cut us some slack. We do this for charity. Thanks, Jeff Frederiksen

Jeffrey F. - Benefactor
Tails End/Nye County Animal Shelter,
Pahrump, NV
Overall Experience Great 4
Order Again? Yes
10/29/14 at 9:27 pm eastern... CustomInk.com

No Comments

Matt H.
Phi Kappa Psi,
Nashville, TN
Overall Experience Great 4
Order Again? Yes