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Uncensored Customer Reviews
Customers who purchased the Valucap Bio-Washed Hat had this to say:
I have used custom ink for the past few years for items for my annual kidney walk. Always a great experience!
I've ordered from CustomInk for a lot of projects over the years (under different email addresses for work or personal projects) and this one was another great one. I've only had positive experiences with your team and won't hesitate to go directly to CustomInk for my next purchase. The only issue I had was the game of "telephone" that seemed to get played between me, the customer service representatives, and the artists. There was an issue of space vs total number characters that wasn't getting communicated efficiently that had the approval process take a bit longer than what was probably necessary. It all worked out in the end and the hats came on the original quote date, but all the back and forth to get it right was a bit more than it needed to be. At every step, however, everyone I talked to was courteous, professional, and helpful.
Hazy Mills Produciton,
Universal City, CA
Customer service took great care in getting the design as close to what I requested as possible and made adjustments as I requested. Overall I'm happy with how easy it was to order and get the right product.
Excellent service and product! Will return over and over!
Silver Spring, MD
This is my second order with CustomInk and you guys are all fabulous. I love being able to talk through an order with a rep, and combine different items for discounts. Service is impeccable, and delivery is always earlier than promised. No complaints at all.
Falls Church, VA
I think the most notable thing about your company is the charm and thoughtfulness of your employees. We lost our son 5 years ago and every year his college friends come here for a party around his birthday. We like to get little gifts for them. We've gotten shirts, cozies, and now hats. It's a bittersweet process at best. The kindness of the people I deal with always makes me feel good. Often people don't realize how meaningful simple kindness may be to people.
Excellent service, the products look wonderful, and have received many compliments. We will be purchasing again in the future and the customer service is a big reason why.
Mount Pleasant, WI
My experience with CustomInk was very satisfactory. The ordering process was very easy and I appreciated how you sent the final copy for approval before designing it. I have gotten many compliments on my products and will be sure to recommend this company to others looking for a custom, professional look.
White Plains, NY