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Uncensored Customer Reviews
Customers who purchased the Next Level Youth Girls Jersey T-shirt had this to say:
You have the best employees I've ever encountered in customer service! Each person who answers the phone is pleasant, polite and helpful. Whatever you are doing, keep doing it because you are doing it right. Other companies can certainly learn from yours. Thank you!
Los Angeles, CA
I had a wonderful time working with all of the customer service representatives. Everyone was very knowledgeable and helpful. The t-shirts arrived quickly and in great condition! Thanks again.
Custom Ink was fast, helpful and the product looked amazing!
Faith Christian Academy,
Huakailani School for Girls,
Could not possibly love CustomInk more, except if you sold wholesale to promotional product distributors like myself. Honestly, I wouldn't go anywhere else for my customers' t-shirts. The web site is amazing, the customer service is amazing and very personal - I definitely did NOT feel like "just another number." Other than the shirts running REALLY small, even with ordering a size up, the experience was phenomenal. Thanks for all of your help! :-)
CustomInk did a fabulous job of working with me to put together the greatest order of shirts, guiding me to the best product choices to meet my needs and working with me to perfect my design. The guests at our annual "picnic" were thrilled and it was so much fun to see everyone walking around in their specially made shirts! :)
The person who assisted me with my order was very friendly and provided great customer service
Loved it. Would order again.
Neis Bros Farm,
Your customer service is great... I was able to add shirts onto my order the next day after placing the order with no problem. The packaging and branding that came with the shirts is awesome... I love working with your company. It would be really cool if we could get some sort of credit to make up for the shirts that didn't fit - or if we could get the larger sizes for the 8-10 kids without shirts right now. That would be, in my opinion, above and beyond all customer service standards but I would be surprised if you offered that as you guys are a business also and have to make money. So let me know if that would be at all doable. I WILL be ordering from your company again despite this sizing issue... I will just note that if we get these shirts again to order two sizes up. But it would be super cool to get some kind of credit or replacement shirts for the kids who are shirtless right now. And adults actually... the people who ordered the AM-AL were 6 adults. They weren't as bummed as the kids but I did have to refund them and eat the cost of $10 per shirt basically. My number is 724-433-9954 and email is email@example.com if you'd like to contact us regarding the matter.
Competitive Edge Gymnastics,
Lower Burrell, PA
I spoke with a representative several times regarding my order and was so incredible pleased with the service and on time delivery. Great work CustomInk!
It was great!
The Turning Pointe Dance Studio,
I would recommend and return to Custum Ink in the future. The illustrations provided on the website and the ability to upload a personal image made this a great experience.The express shipping option was right on target!