Overall experience of
the last 1,000 customers:
  • WOW!
    52%
  • Great
    40%
  • Good
    5%
  • Okay
    2%
  • Bad
    1%
and
97.1%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Ceramic Mug had this to say:
8/31/15 at 12:31 pm eastern... CustomInk.com

Great customer experience and great print

Christopher D. - Graduate Student President
Columbia University Mechanical Engineering Dept,
New York, NY
Overall Experience Wow 5
Order Again? Yes
8/29/15 at 6:54 pm eastern... CustomInk.com

No Comments

Cameron K.
Mount Vernon, OH
Overall Experience Wow 5
Order Again? Yes
8/27/15 at 11:47 am eastern... CustomInk.com

No Comments

Gina T.
Garland, TX
Overall Experience Wow 5
Order Again? Yes
8/25/15 at 1:27 pm eastern... CustomInk.com

My experience with custom ink was amazing! My design did not work for what I wanted. They created a new image for me which was amazing! I highly recommend custom ink . I am very happy with the product.

Shandra B.
Antioch, CA
Overall Experience Wow 5
Order Again? Yes
8/13/15 at 12:01 pm eastern... CustomInk.com

No Comments

Karen B.
Backus, MN
Overall Experience Great 4
Order Again? Yes
8/2/15 at 1:23 pm eastern... CustomInk.com

Developing this product was made easy by CustomInk. The website was very user friendly. Their communication in every step of the process was concise and understandable. They always followed through with exactly what they said. No surprises! They always made me feel as though it was my opinion that mattered the most. They not only produced a product that I am proud to display but their customer service should be copied by other companies as a template! I would be happy to do business with them again and highly recommend them.

Lorri T. - Activities Chair
Alcoholics Anonymous,
Post Falls, ID
Overall Experience Wow 5
Order Again? Yes
7/24/15 at 1:34 pm eastern... CustomInk.com

Super happy with the customer service and timeline...however the QA on the finished product was unsatisfactory. At least 20 of 71 mugs had visual defects (bumps in ceramic or missing paint). The screen printing and art work was fantastic but the basic mug quality flawed and otherwise great experience. Hope your QA section can improve their vender selection and product quality.

Emily L.
11 wing,
Jb Andrews, MD
Overall Experience Okay 2
Order Again? Yes
7/21/15 at 6:17 pm eastern... CustomInk.com

No Comments

Gayle W. - Asst Vice President & Reunion Coord
Detroit, MI
Overall Experience Great 4
Order Again? Yes
7/17/15 at 11:19 pm eastern... CustomInk.com

What I particularly appreciated was that the customer service rep passed me on to the art/design folks. She could tell that my artwork may not turn out well on the coffee mug. The person in the art department talked things over with me, made improvements, and sent the proof to me for approval. If you folks had just slapped my artwork onto the coffee mug it would have looked awful. Thank goodness you have staff with the talent and expertise to do a good job. The mugs are for the 50th anniversary of our family reunion, and they will be a delightful and useful souvenir.

Martha M.
Fort Collins, CO
Overall Experience Wow 5
Order Again? Yes
7/17/15 at 3:03 pm eastern... CustomInk.com

The people I spoke with have been super helpful and pleasant - both on the phone and via email. The product is as close as I could get to what I envisioned.

Jenny R.
Village Green Foods,
Irvine, CA
Overall Experience Great 4
Order Again? Yes
7/15/15 at 11:53 am eastern... CustomInk.com

No Comments

Wichean L. - Committee
Wat Buddhajakmongkolratanaram,
Escondido, CA
Overall Experience Great 4
Order Again? Yes
7/7/15 at 7:59 pm eastern... CustomInk.com

Great product.

Tracey Y. - Chairperson
Bush Family Reunion,
Beaumont, TX
Overall Experience Great 4
Order Again? Yes
7/7/15 at 2:24 pm eastern... CustomInk.com

No Comments

Brent M. - Owner
Glass Company,
Panama City, FL
Overall Experience Wow 5
Order Again? Yes
6/7/15 at 9:16 pm eastern... CustomInk.com

i loved the customer service im defineately gong to use this again

Kimathi T. - leader
Thrive company,
Brooklyn, NY
Overall Experience Great 4
Order Again? Yes
6/7/15 at 12:51 pm eastern... CustomInk.com

No Comments

Alyssa M.
Exeter, NH
Overall Experience Wow 5
Order Again? Yes