Question 1

Can team members select their own hat size and style?

Accepted Answer

Absolutely. Use our group order option so everyone can choose their own size, style, and shipping address. Whether you're ordering custom hats for a corporate team or a sports league, you can ship to one location or directly to each member.

Question 2

Why should I order custom hats from Custom Ink?

Accepted Answer

This is why Custom Ink is the best place to order custom hats from.

A hat style for every team: Dad hats, trucker hats, snapbacks, beanies, bucket hats, performance caps, New Era, Nike, and more. Whatever the occasion, there's a hat that fits.

Experts in your corner: We've been doing this for 25+ years and millions of orders — for company teams, sports leagues, schools, and everything in between. Whatever you're organizing, we've made it work before, and we'll make it work for you.

Get it done, get back to your team: Our Design Lab makes it fast to upload a logo, add text, or start from a hat template — and every design gets a free review from a real artist before it goes to print. No back-and-forth, no surprises.

Free shipping, Satisfaction Guarantee: Standard delivery ships free and arrives in about two weeks — backed by our Satisfaction Guarantee.

No minimum required: Order one hat or five hundred — many styles have no minimums, so you can order exactly what you need.

Real people, 7 days a week: Our team is available by phone or chat every day of the week — and they know custom headwear inside and out.

Question 3

Can I mix hat styles in one custom hat order?

Accepted Answer

Yes—members can choose different styles like snapbacks, fitted caps, and trucker hats as long as the custom design remains the same. You can also personalize each hat with names and numbers at no additional cost.

Question 4

How long does it take to receive custom hats with my logo?

Accepted Answer

Standard delivery for custom hats is about two weeks. If you're on a tight deadline, rush production options are available to get your personalized hats faster.

Question 5

Should I choose embroidery or printing for my custom hats?

Accepted Answer

Embroidery is the gold standard for custom hats — a durable, textured look that lasts, with most embroidered orders shipping via 10-12 Day Rush. Screen printing works well for designs with lots of colors, gradients, or fine details embroidery can't capture, and printed hat orders often qualify for faster 3-9 Day Super Rush. If timing is tight, printing may get your hats to you sooner — our experts can help you weigh the trade-off.

Question 6

What's the minimum order for custom hats?

Accepted Answer

The vast majority of our hat styles have no minimum at all — order a single sample or hundreds for a large event with the same pricing structure either way. A small number of specialty and newly added styles (like certain golf and patch hats) carry a minimum of 6 to 24; check the specific product page to confirm.

Question 7

What hat styles can I customize?

Accepted Answer

Our hat designer tool works with a wide variety of styles including dad hats, trucker hats, snapbacks, fitted caps, beanies, visors, bucket hats, and performance caps. Browse all custom hat styles to find the right fit for your group.

Question 8

Can I preview my custom hats before ordering?

Accepted Answer

Yes. Our hat designer shows a live mockup of your custom hats as you upload your logo and adjust colors, placement, and size. You'll see exactly what your personalized hats will look like before you checkout.

Question 9

How do I create custom hats with my logo?

Accepted Answer

Choose your hat style, open our hat designer tool (the Design Lab), upload your logo or create a design from scratch, and see your custom hats come to life in real-time. Once you're happy with the design, select your quantity and checkout.

Question 10

Are custom hats good for business branding?

Accepted Answer

Custom hats are one of the most effective branded items you can create. Unlike other promotional products, hats with logos get worn daily—at work, running errands, at events—putting your brand in front of new eyes everywhere your team goes.

Question 11

What's the difference between snapback, fitted, and trucker hats?

Accepted Answer

Snapbacks have an adjustable plastic closure and a flat brim. Fitted caps come in specific sizes with no adjuster for a sleek look. Trucker hats feature a mesh back for breathability and a foam front panel. All three styles work great as custom hats with your logo or branding.

Question 12

What brands does Custom Ink carry for hats?

Accepted Answer

We carry 15+ brands — including Richardson, New Era, Nike, Yupoong, Flexfit, Carhartt, '47 Brand, Titleist, Otto, Cap America, and more — from everyday basics to golf-specific and premium styles.

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