Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.6%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
11/15/16 at 12:33 pm eastern... CustomInk.com

CustomInk has once again did an outstanding job on my last order of the Jerzee Lightweight 1/4 Zipper Sweaters & logo for a fraternity for young boys. The boys loved them & was so excited to receive them. It made their "Rush" in the fraternity OFFICIAL & AWESOME! You all @ CustomInk are awesome!

Courtni T.
New York, NY
Overall Experience Wow 5
Order Again? Yes
10/21/16 at 12:22 pm eastern... CustomInk.com

Great service, great product. Group ordering made it easy for my fraternity to order shirts, will order again!

Ivan F. - Webmaster
Phi Mu Alpha-Mu Gamma,
San Angelo, TX
Overall Experience Wow 5
Order Again? Yes
9/10/16 at 12:03 pm eastern... CustomInk.com

I had a large order that encountered a problem through the design, and although this order was under a time constraint and extremely important, the customer service agent that worked with me assured that we would figure out the problem with the best possible option and also guarantee the original delivery date. Thanks to CustomInk, my business fraternity received our rush t-shirts on time (even early) with no problems at all. Now, I will never go to any other website than CustomInk. They have my loyalty!

Tim B. - Rush Chair
Alpha Kappa Psi Business Fraternity,
State College, PA
Overall Experience Wow 5
Order Again? Yes
9/6/16 at 11:25 am eastern... CustomInk.com

CustomInk was amazing! The final product turned out great, but that could have been true of any printing company. What really set CustomInk apart was the customer service. Their reps went far above what I have ever experienced from any company. First, they ensured that the product would arrive in a one week time window because I was moving and needed the shirts shipped to the new address AND needed them before a certain date. Second, my group's design had to be approved by a national fraternity organization because it held a copyright on the design. CustomInk did an amazing job doing all of the communicating with the organization so that we did not have to do anything. CustomInk service reps kept my updated throughout the process. I would highly recommend CustomInk because of their phenomenal customer service.

Austin L.
Minneapolis, MN
Overall Experience Wow 5
Order Again? Yes
9/2/16 at 2:10 pm eastern... CustomInk.com

I have used CustomInk for family, college and fraternity stuff...the work is first class and I will use them again

Albert N.
Chantilly, VA
Overall Experience Wow 5
Order Again? Yes
4/29/16 at 12:21 pm eastern... CustomInk.com

CustomInk has exceeded my expectations once again. This is my third bulk order with CustomInk (and by far my largest), and the process from the design lab to receiving the shipment has been a breeze. Since I ordered over 150 of these shirts for my fraternity's formal, I wanted every aspect to be perfect. I contacted customer service a dozen times with different questions, and each were answered with very useful information by one of CustomInk's fantastic service representatives. Upon placing the order, I had some issues with the proofs which were resolved within an hour, and the shirts began to be printed the next day all while upholding the 2-week order period. The design is incredibly crisp and detailed, and the shirts fit marvelously. I can genuinely say that I am ecstatic to have all of my fraternity brothers and their dates rocking these shirts with pride, and I couldn't have done it without CustomInk's amazing service.

Tyler Z. - T-Shirt Chair
Pi Kappa Alpha Fraternity,
Boston, MA
Overall Experience Wow 5
Order Again? Yes
4/26/16 at 1:27 pm eastern... CustomInk.com

I love CustomInk. I always use them for my fraternity clothing. I've bought over $1000 worth of items through the site and have been satisfied with all of my exchanges.

Mansi P. - Marketing Chair
Theta Tau,
Cincinnati, OH
Overall Experience Wow 5
Order Again? Yes
4/8/16 at 5:28 pm eastern... CustomInk.com

So it was a hard process to finally get them ordered, because of a card getting declined, and then being a fraternity, having to get the design approved. But, after all that, I managed to get them on time. It was unnessecary and unwanted stress

Allie V.
Stockton, CA
Overall Experience Okay 2
Order Again? No
3/28/16 at 8:37 pm eastern... CustomInk.com

CustomInk was super friendly and a great support for me to order the first shirts for the Gamma Kappa Alpha fraternity. We will definitely be using CustomInk again!

Bobby O. - President
Gamma Kappa Alpha fraternity,
Lindsborg, KS
Overall Experience Great 4
Order Again? Yes
3/8/16 at 1:10 pm eastern... CustomInk.com

I've used CustomInk for Tshirt orders and Coozies of 250+ for my Fraternity when I was in school to just a few Testers as a business owner. I feel required to commend the team at CustomInk on such a fantastic job they have always provided me. I couldn't ask for more, very well done.

Spencer H. - President
Four Pines Design Company,
Dallas, TX
Overall Experience Wow 5
Order Again? Yes
3/3/16 at 11:22 am eastern... CustomInk.com

The customer service provided by CustomInk is absolutely phenomenal. I submitted designs that included the letters of my fraternity. We ran into a slight speed bump with getting the approval from our National Office. However, CustomInk worked very expeditiously to ensure that we got the shirts on the guaranteed delivery date.

Eric V.
Philadelphia, PA
Overall Experience Wow 5
Order Again? Yes
1/21/16 at 4:29 pm eastern... CustomInk.com

Customink was extremely helpful and willing to work with our fraternity in designing, ordering, and delivering shirts in such a short time. Everyone was so extremely helpful and easily accessible by phone and e-mail.

Andrew D. - Hospitality Chair
Kappa Psi Pharmaceutical Fraternity - Epsilon Kappa Chapter,
Nashville, TN
Overall Experience Wow 5
Order Again? Yes
1/9/16 at 11:54 am eastern... CustomInk.com

My experience with CustomInk surpassed my expectations. The service was fast to respond, supportive, and developed a great product that I am excited to share with my fraternity.

Ami C. - Apparel Chair
Zeta Tau Alpha,
Towson, MD
Overall Experience Wow 5
Order Again? Yes
11/16/15 at 11:03 pm eastern... CustomInk.com

There was a problem getting our design approved (Greek Organization CustomInk had trouble getting our design approved, but never called to inform me. I called when I noticed on the site that our order had not shipped. I was informed that the organization that approves Greek Organization designs had not returned approval (just 3 letters of our Fraternity). It was the weekend, and I had to scramble to get in contact with our National Headquarters. As I understand it they helped get the designed approved. Ultimately CustomInk rushed the order through. The order was shipped and we were able to make additional arrangements to pick up the shirts. Would have been much smoother for everyone had we been notified that there was a problem with the approval. Not sure what would have happened if I had not called on a Saturday and worked 4 hours getting to the bottom of the problem, and making contact with our National Headquarters.

Pete G.
Bloomingburg, NY
Overall Experience Good 3
Order Again? Yes
10/26/15 at 11:20 am eastern... CustomInk.com

The customer service was amazing. I had a large order where I needed to change a couple of sizes and it was changed quickly with no hassle. I also received an email thanking my service fraternity for the service that we do. Everyone loved the shirts and how amazing they looked. If I ever need to make another shirt for my service fraternity, I know where I am going.

Kristen B. - Leadership VP
Alpha Phi Omega,
Richmond, VA
Overall Experience Wow 5
Order Again? Yes