Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.3%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
7/13/16 at 11:36 am eastern... CustomInk.com

I think overall the enthusiasm of your sales force is good. One problem you have is that everytime I called I got a different representative and through that we had a pricing misquote which to your credit, one of your supervisors took care of. Overall everything worked out good, the only thing I mess up on was I didn't order enough XXXL Hoodies as folks in our organization told me I was not being good to "fat" people. I wish I had ordered 10 more XXXL hoodies but with the minimum order of 100 I just cannot do it. We are a non profit . Your garments sure did product the WOW factor.

David B G.
Bradford, NH
Overall Experience Great 4
Order Again? Yes
6/27/16 at 11:52 am eastern... CustomInk.com

Orginally we were going to order our shirts from a store located in Provo, Utah, and then drive 3 hours to pick them up. I asked what their least expensive shirt was, their response was I'm not sure. I spent hours going through their catalog. I asked to see what the t-shirt looked like on 3 different colors. They emailed back and said it would cost $45. Eventually I thought there has to be an easier way. I had searched online before finding the company in Provo, but didn't see your company. In desperation I searched again, and found you. I chatted with a person online asking for the least expensive shirt, within seconds she responded. I ended my chat, uploaded my image, and within minutes I could see on your website what the shirt looked like on several different colors. What a breath of fresh air! CustomInk is Awesome! I called my sister in law who referred me to the other company and told her to get rid of the other company...Your customer service is second to none, and your prices can't be beat! You make t-shirt ordering a breeze...just as it should be! Thanks!

Amy F. - Camp Director
Green River, WY
Overall Experience Wow 5
Order Again? Yes
6/5/16 at 4:55 pm eastern... CustomInk.com

I would recommend customlnks to everyone the customer service is unbeatable as are the products!!! They are dedicated to insure your absolute satisfaction. A breath of fresh air. Undeniably one of the best companys ive every dealt with!!!

William D.
Bullhead City, AZ
Overall Experience Wow 5
Order Again? Yes
5/26/16 at 11:16 am eastern... CustomInk.com

Every person that I spoke with regarding my order went above and beyond and the customer support factor was over the top. Thank you for your dedication to your product and your business. It was a breath of fresh air.

Lori H. - Marketing
Destrehan, LA
Overall Experience Wow 5
Order Again? Yes
5/16/16 at 1:57 pm eastern... CustomInk.com

From beginning to completion, Customink's service surpassed my expectations. In the business world, "breaths of fresh air" come in different forms and. Your organization presented a very productive blast of "clean air." In sum, from first blush to boxes at the door," Customink didn't disappoint!

Adam S. - Owner/Operator
Ara Lake Camp,
Helotes, TX
Overall Experience Great 4
Order Again? Yes
5/16/16 at 11:24 am eastern... CustomInk.com

After having many headaches ordering t-shirts from other online vendors, this was a breath of fresh air. Ordering was easy, proof approval was fast, and production time was outstanding. Ordered shirts on Monday, and they were in our office by Friday. 11/10 Will order again!

Derrick O. - VP
Mclenco Construction Services, Inc,
Waco, TX
Overall Experience Wow 5
Order Again? Yes
5/11/16 at 11:55 am eastern... CustomInk.com

You all continue to excite, amaze and inspire with your superlative brand that is durable, colorful and everything that a consumer could ask for. Thanks for your attention to detail. The speed with which you can get a product such as what we asked for out to us is breathtakingly good. The service person who helped me out, Francine I believe was her name, was absolutely a breath of fresh air. Her excitement for our project was wonderful. I will be working with Customink again! Thanks again for great work!

Frank W.
Olympia, WA
Overall Experience Wow 5
Order Again? Yes
5/5/16 at 4:38 am eastern... CustomInk.com

Great customer service, great shirts! So easy to design and always a hit when we receive them. Our Star Wars club loves ordering from Custom Ink! The Force is strong with them.

Todd P.
St. Thomas Aquinas Elementary School,
Avondale, AZ
Overall Experience Wow 5
Order Again? Yes
3/31/16 at 11:27 am eastern... CustomInk.com

A simple google search of "customize jersey" got me to the website where I began to play with different color/logo schemes. Once I realized you could upload your own custom logo that sealed the deal for me. I contacted support by using the 24/7 live chat tool, which is amazing, and within just a few minutes I had a quote with zero pressure to force the sale right away. After running the numbers by my company we were ready to purchase. Another quick 24/7 live chat and we were in business. The customer service is really top notch! Extremely easy process but also amazingly efficient.

Jason M.
San Francisco, CA
Overall Experience Wow 5
Order Again? Yes
3/15/16 at 1:10 pm eastern... CustomInk.com

Well this company doesn't understand what the word garuntee means but they have no problem taking your money for that garunteed Delivery date you wanted that they'll be a week late for of course ...but don't worry once you call twice get hung up on once an then call back they'll put you on the phone with a real live person an this bitch will interrupt you and lie to you over an over again saying how it's not there fault they did there part ...at this point ask point ask to speak to a manager (might have to ask twice these self loathing cunts all think they're in charge) and once you finally get on the phone with someone close to triple digit IQ inform them of the logic that if a package leaves there warehouse marked for 2 day air on Friday afternoon it does not arrive across the country by the next day ..once you made this far in your quest don't die for a month or so and bingo bongo you get refunded !

Jerry K.
Peoria, AZ
Overall Experience Okay 2
Order Again? No
2/25/16 at 11:23 am eastern... CustomInk.com

Everything about the product was great. Except the fact that you force branding onto every piece. I can respect your marketing strategy, but when im trying to promote my company, i dont want to promote yours. Had i recieved some extra discount to have you brand my "custom" tshirts i might order again.

Onezime V. - Owner
Shire Juice Clo,
Dover, NH
Overall Experience Okay 2
Order Again? No
2/24/16 at 11:20 am eastern... CustomInk.com

CustomInk is amazing! I love this company!!! I want to work for you!!! It has been an incredible journey from start to finish and I can't wait to design again! Every single person I spoke with was so courteous, kind and sincere!! I felt like we could actually meet and be friends! It was real, and not snobby, and they did not have an air of being uppity. They all wanted to help me and did so with such grace. I am floored by the entire experience, and can't help but tell everyone, including young artists, to not be afraid to try the website out and have fun!!! Thank you to all who helped me with this design!! There were so many who helped me.

Donna H.
Stevenson Ranch, CA
Overall Experience Wow 5
Order Again? Yes
2/22/16 at 2:26 pm eastern... CustomInk.com

Overall, I'm pleased with the website, selection and ease on creating a t-shirt. I just didn't realize I had to take extra care in washing the shirt and some of the image faded after one wash. If I purchase again, I will handwash and air dry so the images don't fade. Live and learn.

Victoria F.
Bedford Hills, NY
Overall Experience Good 3
Order Again? Yes
2/6/16 at 2:42 pm eastern... CustomInk.com

Wow awesome customer care! I live in an area that has poor or zero customer service and had bad experiences over the phone with verizon fios. You guys are a breath of fresh air! Everyone was friendly, polite, and efficient. I spoke with multiple customer rep over the phone and via email (i called different times due to my random/busy schedule) and information transfer was seamless. Everyone was thorough and attentive, but not pushy. Loved it!

Christina S.
Elkridge, MD
Overall Experience Wow 5
Order Again? Yes
1/8/16 at 2:45 am eastern... CustomInk.com

Regardless of the type shirt please don't strong arm people into buying more shirt for a specific color. I would suggest instead of saying this shirt is only available by purchasing 6. I would rather you say a 1 shirt fee or something like that. A lot of people just want one shirt and this caveat to make you buy more when you don't want to purchase bulk will turn them away. I almost did, here's the thing about money and purchasing if its something people want they will go the distance to do whatever it takes with little or no problem towards the purchase but when it seems like a person is force to get something they want they will easily turn away. When purchasing is an easy experience people come back. Perhaps there is some internal reason company problem on why you can give a person a one shirt offer for the color they desire instead of settling for something they do not want because it only comes in 1 to purchase and a color nobody wants. It's really sucks because I couldn't get the shirt I wanted to get but had to settle for a lesser material because you have to buy 6 instead of 1. It's like you guys had a meeting and the boss said no one is buying these shirts and some smart ass said let's farm them out to the people who only want one shirt. I'm sure you get the point by now nevertheless, thank you for your product but I am on the fence about the selection process for those who only want one shirt without getting the cheaper quality shirt. If people want one shirt let them purchase the one shirt they want.

Leo B. - None
Personal T-Shirt,
Oceanside, CA
Overall Experience Good 3
Order Again? No