Overall experience of
the last 1,000 customers:
  • WOW!
    49%
  • Great
    33%
  • Good
    7%
  • Okay
    6%
  • Bad
    5%
and
91.4%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

I wish I could have used my original design. It was not allowed because we were wearing Boston College clothing in my person photo. It was a real problem trying to find a solution and ultimately I settled for something that was not my top choice.

Overall Experience Good 3
Order Again? Yes
Custom Ink

Total perfection. Seriously, these came out cuter than I dared to hope. The website was easy to use and provided a seemingly endless supply of "clip art" type options. I messed up a number entering my credit information and they got in touch within a matter of hours to correct my payment information and confirm the design. It was easy and they were very helpful. The bags are WICKED CUTE, as we say in Boston. My bridesmaids are going to looooooove them.

Overall Experience 5
Order Again? Yes
Custom Ink

I love ordering with CustomInk. There are times when I do end up going to other (cheaper) promotional companies, but the quality of CustomInk's products and customer service is unparalleled. Thanks again for another great order – HubSpot's going to look great at Boston Pride!

Overall Experience 5
Order Again? Yes
Custom Ink

The quality of the print was amazing, way better than I was expecting. You guys blew my expectations out of the water. Cant wait to wear them at the Boston Run to Remember next week! Thanks.

Overall Experience 5
Order Again? Yes
Custom Ink

I feel guilty because I live in Boston and right across the street is a t shirt design store I could jump to, but couldn't make my low quantity...awesome that you offer that.

Overall Experience 5
Order Again? Yes
Custom Ink

This was my first time using CustomInk and I will absolutely use them again and again. The sizes and colors of the shirts were exactly as shown online so there were no unwelcome surprises when we received our shirts. The ordering process was easy and efficient and the product came on time, if not earlier than expected. Our receipt had a personal note from Keith which was such an awesome personal touch and wished my friend good luck in the Boston Marathon. Thank you for a flawless experience!

Overall Experience 5
Order Again? Yes
Custom Ink

My overall experience with Reba, was outstanding! The shirts arrived and I love them. Thank you for helping make my husband's Boston marathon special! I will definitely order from you guys again!

Overall Experience 5
Order Again? Yes
Custom Ink

We have used Custom Ink for years when printing our annual NAMI WALKS BOSTON T-shirts. As always, this year the customer service was great, and the printing was quick! Thank you for another year of awesome Team Edinburg Shining Stars T shirts!

Overall Experience 5
Order Again? Yes
Custom Ink

Using Customink was SO easy and the "rush" delivery came even quicker than expected. My group used the shirts for the Boston Marathon and got so many compliments. One spectator wanted to know where he could buy one of the shirts- I told him Customink.com!

Overall Experience Great 4
Order Again? Yes
Custom Ink

This was the first time I have used CustomInk and I will definitely be using them again. I was so impressed with the level of customer service and care that I got, not to mention how great these shirts came out! I made these shirts to cheer on my boyfriend who is running his first Boston Marathon in just a few days, so this was really special. Thank you to everyone who worked on it, we love them!

Overall Experience 5
Order Again? Yes
Custom Ink

I could not have been happier with my choice to use CustomInk. after looking at different websites I found that this one was the most user friendly one I could find. being a person that prefers the human to human interaction, I called the customer service line and spoke with Jazzy, who from start to finish was very professional and patient. within minutes I had a draft of what I wanted my shirt to look like. she offered to expedite my delivery and I received my shirt yesterday and I love the way it turned out! This was a last minute idea I had and I am so excited that I will be able to wear my personalized shirt when I run my very first Boston Marathon on Monday! thank you for all you help! you will hear from me again soon! Sincerely, Eduardo

Overall Experience 5
Order Again? Yes
Custom Ink

Thanks for such a great job on my shirt. Had this special shirt made to wear in the Boston Marathon this year and celebrate the life of my friend's son. Fits great and looking forward to wearing it in the race.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Admittedly, we were a bit apprehensive about using CustomInk at first. My fears were immediately quelled once I spoke with a friendly and knowledgable customer service representative. She guided me through the process with ease, answered all of my questions, made helpful suggestions, and seemed genuinely interested in helping me create a product that I would love. From there, the design team was able to take my draft and modify it so it adhered to some very strict sponsor logo guidelines. This whole process took only a few days! A short while later, we received a well-packed box that contained our high-quality athletic team shirts. The colors were bright, the logos were clear, and everyone was truly thrilled! One of the most challenging parts of coordinating a team of charity runners is finding a shirt that meets everyones needs. CustomInk offered us an incredibly wide selection of choices as well as the option to mix and match styles. The shirts were designed, printed, and shipped with unparalleled speed, and the affordable prices allowed us the opportunity to order both long and short sleeve shirts for our runners (which they greatly appreciate given the unpredictable weather in Boston!).

Overall Experience 5
Order Again? Yes
Custom Ink

I want to stress that we were VERY pleased with the customer service and kindness of your entire staff. This order was not without errors and mistakes but they made it a very pleasant experience and quickly rectified many of the issues. We would like to place another order to add onto this one for another race in Boston but need the assurances that the few wrinkles will be cared for in advance. Thanks so much for great people and artists to work with!

Overall Experience Great 4
Order Again? Yes
Custom Ink

I provided you with a very difficult piece of art, and made it more difficult by asking you to print it on black. The shirts look fantastic. (I'll email a photo of all of us wearing our shirts at the Boston Festival of Independent Games so you can see for yourselves). Your customer service reps were really upbeat and helpful and stayed on top of the order. I'm not easily impressed and I don't write glowing reviews but you earned this one.

Overall Experience 5
Order Again? Yes