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Uncensored Customer Reviews
Customers who purchased the Port Authority Short Sleeve Easy Care Shirt had this to say:
Park Ridge, IL
The customer service was very good. The artwork and embroidery looked great and the service overall was very good.
Our re-order was quick and easy. Shirts came out looking great. Will order again in the future.
Apple Valley, CA
The customer service is top notch. You will get all my business
Serves U Right,
San Antonio, TX
Rouses Point, NY
Very good. Friendly and helpful staff. Nice shirts!
My customer service experience was exhausting but courteous. I've never experienced such incompetence in any other retail transaction. I spent a lot of time getting all of the details correct with my order only to have it mistakenly modified numerous times. I gave a DIRECT LINK of my shirt design to more than one customer service reps only to have them ignore it and choose the wrong one. This was followed by them changing the color and size of items by mistake and missing the entire second page of my order, twice. I have to say undeniably that only by my perserverance were my orders completed. The whole experience left me frustrated and exhausted. Carelessness and oversight will destroy a retail company. I do however wish you all the best and hope that my experience was not indicative of the entire company. BTW, once the order was placed, processing and shipping was EXTREMELY quick. It was a pleasant surprise.
Cedar Falls, IA
First Presbyterian Church of Punta Gorda,
Punta Gorda, FL
The website was very easy to navigate and we were able to easily design our shirts. They were delivery a week ahead of the original delivery date provided - thank you CustomInk!
A truly great company. We are so happy to have found you and to support you by ordering all our custom logo needs from CustomInk. We hope that other businesses will learn from your business model. Being able to call and speak with an intelligent articulate person that solves all issues right then and there is truly amazing these days. Thank you for creating CustomInk!!
Very pleased with the quality of the embroidery itself, the shirt quality and the excellent help choosing the right colors for our logo. We have already received compliments on the shirts!! My guys are already asking for more shirts. It helps identify our technicians the minute they walk on a school campus or a medical office to provide our services.
Lucky Lawn Landscaping,
Bonney Lake, WA