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Uncensored Customer Reviews
Customers who purchased the LAT Youth Girls Longer Length Jersey T-shirt had this to say:
Customer service team was just amazing! They were so helpful designing my shirt and helping me with the order process. I will definitely be telling all the other girl scout troops how great CustomInk customer service was!
LOVE LOVE LOVE you guys and gals. Especially the care package you all sent with a cute birthday note for Eddie and Lucyann Tappan. ADORABLE
I think its great to have the ability to design custom clothes. Fast turnaround and smaller lots (less $$) would make me a more frequent user.
North Hollywood, CA
CustomInk has been great. We love the design and ordering tools, and talking to customer reps (to order different types of shirts with same design, in adult and child sizes) was great. My plea is to have a way to organize designs under your account - such as a folder for each project of different potential designs (we have ordered several times and keep using different emails to try to separate out the projects). Also to make it easier to use the same design on different shirts in the design tool and ordering, for doing unisex & ladies or child & adult shirt, e.g. But your great staff worked that all out for us.
My experience with CustomInk was amazing. From the very beginning I was given informed, cheerful, and interested assistance. Even thought I had multiple reps, they were all very informed on my situation and all gave excellent help and service. Each person seemed genuinely interested in our sports program for youth and endeavored to help me choose the best possible product to meet our needs. My order was perfect and arrived early, and the follow-up provided by CustomInk made me confident that, if there had been any problems, they would have been resolved in a timely and professional manner. Thank you CustomInk. Another happy customer!
I have used other companies for shirts in the past, and there always seems to be hidden catches that surfaces to slow the process or cost more money. With CustomInk, I have experienced none of that. The Service is friendly, the production is timely, and the products are always great quality. I will definitely continue to use CustomInk!
Woodland Park, CO
Loved it!!! The website was easy to use and your specialists emailed me and save me money!!! Could not be happier. Will be ordering again from you!
It was just great. Everything went on time and thats amazing.
The shirts were substantially smaller and tighter than expected, even with the measurements provided. This was the second order for youth products I have placed that has had that problem.
Great customer service, easy to use design lab, overall happy but a little disappointed with the shirt sizing. Says they run small but they run REALLY small. Some girls won't be able to wear them at all. For a tshirt over $20, we had some unhappy parents and unhappy girls. We used the new group order form functionality, worked great, a few recommendations to improve: 1. Allow user to set a different duration for how long order form will be available 2. Provide option and group pricing if group includes kids and adults but design is the same. In other words, one design, one group order form, multiple product options
The overall experience was grood. The website was easy to use, quick turn around on getting the proofs and my order was received within the shopping estimate timeframe.