Overall experience of
the last 1,000 customers:
  • WOW!
    48%
  • Great
    33%
  • Good
    8%
  • Okay
    7%
  • Bad
    4%
and
91.5%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Gildan Vintage Zip Hoodie had this to say:
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

For a fundraiser, we ordered 15 hoodies. Everything was easy especially with being able to have each individual pay for their own. Great product, exceptional customer service and outstanding company.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Lots of different hoodies to choose from - probably too many. WIsh they just offered good, better, and best options. Website was easy to use and design with my own graphics. A little hard to get a sense of scale - 2 inch logo looks tiny on screen but good in real life.

Overall Experience Good 3
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

The sales associates at Customink are more than helpful and understanding! They made a project possible that we didn't know could happen, and were great with changes we needed made once the proof process began. Thanks so much!

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

Super easy process.

Overall Experience 5
Order Again? Yes
Custom Ink

The sweatshirts are great quality and beautiful to look at - but I knocked off a few points because they seem to run pretty small. I'm usually an XL and it's pretty tight on me. Several of my recipients expressed similar concerns and a few have requested larger sizes.

Overall Experience Great 4
Order Again? Yes
Custom Ink

CustomInk customer service was great. Always helpful and friendly. We seemed to be waiting indefinitely on approval to use the school name but I was able to expedite that by forwarding an email stating we had permission. Perhaps something like that could have been requested at the outset so as not to have to wait like we did. Other than that, everything was great! Thank you so much!

Overall Experience Great 4
Order Again? Yes
Custom Ink

Solid from start to finish and post sale. Great website and UX (yes, I am a website design dude). Great user interface, easy to upload artwork.. good mobile experience Follow through from customer service reps was spot on and helped get order done and processed. good packaging and smart "surprise and delight" marketing moments like the T-shirt hanger tags and the graphics on the delivery box and such. You are delivering on the brand promise and created a great Customer Experience Management system. I come in contact with a lot of this as the owner of a digital agency (builds large scale systems and runs them). Your marketing, web and branding teams have done it right and the end product was well priced and high quality... way to go. happy to have a more detailed UX conversation, my team is out of Baltimore, so we are local. dave taub, dtaub@r2integrated.com

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

Great experience, I would order from CustomInk again!

Overall Experience Great 4
Order Again? Yes
Custom Ink

I have always had great customer service from CustomInk and this time was no different. Thank you for the consistent effort to always delight the customer.

Overall Experience Great 4
Order Again? Yes
Custom Ink

It was an easy ordering process with quick turnaround time, and the final product turned out great!!

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes