Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
I had tried Custom Ink years ago and had a horrible experience and decide to get it a try again with a small order before I began doing large orders. I must say nothing has improved and likely has gotten worse. I created my own logo and ran it through legal compliance prior to submitting it to you all. The part of my logo had a chicken that your reps said was too much like a disney character. However I had to prove over and over that the design was my own and not a protected design my disney or anyone else. I get your policies to protect propietary work, but this was just carzy and felt as though you just didn't want my small order. Please don't send you policy again and try to explain this. I get it but you were flat wrong. Finally after having multiple calls / chats to get this approved with you all the printing and shipping were fast (this is the ONLY positive) however once I recieved the shirts and hat (on another order #) the white shirt was decent, however the blue shirt most of the logo was not viable because of the black lines on the logo and the contrast of the blue shirt... I understand I did the designing and should of caught this but as I am paying you to do the quality control I was very suprised that your team actually sent this shirt out as it was so bad. It was as if you didn't even look at it bc if you would have you would of been like I don't think this is what we should send out. The hat which was the other order (placed at the same time and paid for together) came in a plastic bag. That's right you shipped a hat in an unprotected bag. So of course I recievd a bent up hat. Then when I opened it the logo that was printed was accurate very VERY small compared to the sizing it was represented on the design tool on the website. Needless to say, that hat will be going in the trash can. So I normally don't do these feedback things because honestly, do they really do anything? But this was just so bad that I thought I'd at least let you know why I will not be doing any future business with Custom Ink, there are many other companies that I have a much easier time working with and get better results.
Cumming, GA
No Comments
The Accidentals,
Hartford, CT
No Comments
Pro Options Platform LLC,
Norwalk, CT
Custom Ink has never disappointed. The quality of the finished product, the timely customer service, and the ease of their website keep us coming back many times over the years.
Floyd, VA
No Comments
Gulfport, MS
Sadly, some of the print didn't make it onto the t shirt properly. I'd modified a shirt ordered previously which turned out amazing. So for some of the text to not print correctly on this order was a surprise and it means that the shirt will likely not be worn. I don't want to spend the full amount for another shirt so I guess this one just is what it is and it leaves mer disappointed.
Chattanooga, TN
A lot of choices for shirts, qualities, colors. Designing the shirt (image and words) was easy and straightforward. The price and delivering were great.
FOREST HILL, MD
No Comments
DOS,
Lynchburg, VA
No Comments
The Villages, FL
No Comments
Peachtree Corners, GA
Paid a 30% premium for express shipping...did not arrive on time.
Westerra Credit Union,
Commerce City, CO
If you are going to chnage someones design, especially chnaging a number to a different number you should tell them. I would not have bough these if I realized you changed the number. Now I have shiorts for an event, numbered for an event that happened 3 years ago, not for this year.
Coulee Con,
Winona, MN
Marie is awesome and helped me along the way. My orders are complicated and as of today I think they have arrived.
National Audubon Society,
Charleston, SC
No Comments
Phoenix, AZ
I think that the website is very easy to use. You have a lot of options to choose from compared to other sites. It is expensive and the print quality and packaging was not great.
Will's Home Repair,
Coweta, OK