Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.1%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
12/30/16 at 11:56 am eastern... CustomInk.com

Love the quality and the product. I plan to re-order this rally towel. Great gift!!!!

Voncille W.
Fremont, CA
Overall Experience Wow 5
Order Again? Yes
12/30/16 at 7:20 am eastern... CustomInk.com

Excellent idea for a gift that is customized and personal. It came a day earlier than predicted. Thanks!

Sydney H.
Raleigh, NC
Overall Experience Wow 5
Order Again? Yes
12/30/16 at 2:42 am eastern... CustomInk.com

The design process was very easy & the customer service was fantastic! I called, a person answered the phone, and Nicole placed my order-- which was a gift-- and had it wrapped and delivered on time! :)

Stacey B.
Burleson, TX
Overall Experience Wow 5
Order Again? Yes
12/29/16 at 1:54 pm eastern... CustomInk.com

Seriously awesome customer service. JP, (I think was his name) was so helpful. He gave great tips to help the shirt look better. Also, he put up with my lack of computer skills. The shirt was a Christmas gift & went over great!!!

Beth M.
Falls Church, VA
Overall Experience Wow 5
Order Again? Yes
12/29/16 at 11:47 am eastern... CustomInk.com

I was very happy with the ease of creating a t-shirt for my son's YouTube channel ( took about 20 minutes once I found the logo's). When there was an issue with the trademarked logo color, I received an email with the suggested edit already done. When I had called with a question, the customer service rep was awesome and explained what the trademarked company required for colors. Though I paid in the neighborhood of $36.00 for a single t-shirt, I looked at it as a one of a kind gift and would have otherwise paid about that for a name- brand button down shirt at the mall. My 15 year old son's reaction to it as a Christmas gift was worth every dime spent, plus some

Jason T.
Greenville, MI
Overall Experience Wow 5
Order Again? Yes
12/29/16 at 8:07 am eastern... CustomInk.com

My daughter loved her shirt! Everyone was so helpful in creating this wonderful gift.

Valerie M.
Rock City Falls, NY
Overall Experience Wow 5
Order Again? Yes
12/28/16 at 6:29 pm eastern... CustomInk.com

Just upset as the delivery said arrival on December 23rd and it arrived on December 27th.... We couldn't give a Christmas gift to our son on Christmas day. While his siblings were happily opening their gifts he just stared at the ground feeling left out.

Hyginus F.
Miami, FL
Overall Experience Bad 1
Order Again? No
12/28/16 at 5:13 pm eastern... CustomInk.com

It made for a terrific gift--you really made the image we sent in look great on the shirt. Only one thing could have been improved, and this is minor--the shirt style we originally chose couldn't be ordered as a single shirt. But overall we were super pleased.

Jim N.
Potomac, MD
Overall Experience Wow 5
Order Again? Yes
12/28/16 at 5:08 pm eastern... CustomInk.com

It was actually the wrong size and wrong shirt style. I'm incredibly disappointed. I used use you guys all the time for bulk orders, but this last order was a single item intended to be a gift and now I can't give it as a gift because it isn't what I ordered. The art work and lettering is great and correct but the size and style is wrong

Lenaya T. - Me
Aurora, CO
Overall Experience Bad 1
Order Again? No
12/28/16 at 12:55 pm eastern... CustomInk.com

Will be contacting shortly. Purchased product as a gift option for xmas. Upon giving noticed that stitching on left sleeve was poorly constructed. When seeing together they missed about 4 inches of material that was not stitched together.

Todd N.
Aiea, HI
Overall Experience Bad 1
Order Again? Yes
12/28/16 at 10:01 am eastern... CustomInk.com

I am a repeat customer and Custom Ink continues to provide exceptional service and quality product. I did have to change the date to give this gift to our group the UPS tracking indicated it would arrive on 12/21 and the package arrived on 12/22. Luckily we were able to change it.

Leslie V. - Service Director
Croton on Hudson, NY
Overall Experience Great 4
Order Again? Yes
12/28/16 at 1:14 am eastern... CustomInk.com

I had trouble flipping the custom image I had around and it took me about an hour, but I am not sure if it was on the part of my technical error, but if that could be outlined in the directions that could be helpful, as perhaps would a tool to flip custom images. If you already have such a thing, I apologize as it was only my first time using this website and I may have missed it. Overall, I was very happy with the shirt I got and it was a wonderful Christmas gift. Thank you!

Abby M.
Mount Auburn, IL
Overall Experience Great 4
Order Again? Yes
12/27/16 at 9:11 pm eastern... CustomInk.com

The shirts, design idea, customer service all greatly exceeded my expectations! I spoke w/ 3 different people there and each one really cared about my order and helped me design a shirt that made a wonderful Christmas gift for my husband. Thank you Customink!

Leslie B.
East Greenwich, RI
Overall Experience Wow 5
Order Again? Yes
12/27/16 at 7:50 pm eastern... CustomInk.com

My package came the day after Christmas, which caused a lot of anxiety seeing as the package was guaranteed to arrive on or before December 23rd. I had to gift the image of my item instead of the item itself, which was a bummer.

Gracie M.
Palatine, IL
Overall Experience Good 3
Order Again? Yes
12/27/16 at 1:28 pm eastern... CustomInk.com

You guys are all awesome I forget everyone who I spoke with but Tommy was the first one and he was awesome and very nice, you all rock! Thanks for helping me give the perfect gift!

Kristel B.
Oaklyn, NJ
Overall Experience Wow 5
Order Again? Yes