Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
98.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
6/20/16 at 4:26 pm eastern... CustomInk.com

Great customer service!! Very friendly people who are willing to work with you to meet your needs. They helped me find the perfect jersey for my softball team and then figure out which colors fit that jersey the best. It was just great! Shipping is very fast too! And the quality of the jersey I ordered was very nice and comfortable, my team loved them!! The website is the only downfall cause the colors pictured aren't exactly true to what they really are but they will help you find something you like.

Alexis W. - Coach
GFC softball,
Dallas, TX
Overall Experience Wow 5
Order Again? Yes
6/19/16 at 10:29 pm eastern... CustomInk.com

I love the quick turnaround! This is my second purchase for my softball team and it always gets to me earlier than expected! Always a good Surprise.

Samantha T.
Swanton, VT
Overall Experience Wow 5
Order Again? Yes
6/19/16 at 2:45 am eastern... CustomInk.com

The whole softball team is enjoying the spirit wear now! Thank you very much for following up about certain choices made in the design before final printing. I appreciate the detailed care that was taken for my order, especially considering all the other orders there were to fill. The real person on the other line and the efficient set up made the whole order run smoothly.

Sam H.
Global Connections High School,
Seatac, WA
Overall Experience Wow 5
Order Again? Yes
6/17/16 at 9:21 am eastern... CustomInk.com

CustomInk was very easy to use and fun. My softball girls enjoyed designing their sweatshirts. The help and customer service were awesome and attentive.

Aileen M. - Softball Coach
Design Lab High School - Softball,
Newark, DE
Overall Experience Wow 5
Order Again? Yes
6/13/16 at 11:45 am eastern... CustomInk.com

I was very please with how my softball jersey's came out. Creating them was very easy and the options available for customizing them were terrific. Would recommend this site to anyone looking to do the same thing.

Zach B. - Manager
Blomberg and Sons, Inc.,
Babbitt, MN
Overall Experience Wow 5
Order Again? Yes
6/12/16 at 12:14 am eastern... CustomInk.com

Really happy with the process from beginning to end. Shirts and logo were high-quality, and everyone on our softball team was happy with the end result. The price was vey competitive. I was especially impressed with getting the shirts a day ahead of schedule. We'll defintely do business with CustomInk again.

Sean G. - Facility Manager
Newgistics, Inc.,
Coppell, TX
Overall Experience Wow 5
Order Again? Yes
6/11/16 at 9:02 pm eastern... CustomInk.com

CustomInk is awesome! I ordered the t-shirts for a softball tournament kind of last minute and they arrived half a week before the tournament. Customer Service was excellent and helped tweak the design prior to production. Job well done! We were complimented many times on our shirts at the tournament, which we won! CustomInk is a home run! Thank you!

Josh K.
Binghamton, NY
Overall Experience Wow 5
Order Again? Yes
6/9/16 at 12:00 pm eastern... CustomInk.com

Quick, easy, affordable. Going to make our softball team look good this summer!

Jason S.
West Babylon, NY
Overall Experience Great 4
Order Again? Yes
6/5/16 at 10:02 pm eastern... CustomInk.com

Kathleen was AMAZING! She was patient, helpful and got my order PERFECT and shipped to me prior to may target date. My softball team loves the shirts, the pricing was comparable, shipping was very good. I got the max value for this investment! Cheers to CustomInk! Best Regards, John L. Halsell "JH"

John H.
Bloomfield, NJ
Overall Experience Wow 5
Order Again? Yes
5/31/16 at 11:24 am eastern... CustomInk.com

I ordered shirts for my husband's softball team last year and they still fit and look like new. This year I had to order more for some new team members. I called and talked to a service member was able to bring the design right up. The reordering process was simple and easy. I will always go through customink.

Rose F.
Willits, CA
Overall Experience Wow 5
Order Again? Yes
5/19/16 at 10:16 am eastern... CustomInk.com

About 5 years ago I needed a jersey for our softball team. I had never heard of CustomInk before but I was able to use your website with ease and the support I received through out my order was phenomenal. This year, we needed an update to our jerseys and you were the first place I looked. Once again, I was extremely satisfied with not only the finished product but with the amount of friendly and helpful service I received along the way. This time around, my design was a little more complicated and I wanted to make sure it was going to come out as I wanted. Every interaction I had reassured me that I made the right choice in choosing CustomInk. Thanks for the outstanding service, I'm sure I'll be back in the future.

Allan V.
Fitchburg, WI
Overall Experience Wow 5
Order Again? Yes
5/18/16 at 9:53 am eastern... CustomInk.com

We love these shirts and we will keep ordering them from CustomInk. I will highly recommend this to any person I know that are ordering shirts for softball or any other event. Customer service was great, like always. Order came on time! We are very satisfied!

Dana J. - Coach
Co-Ed Softball 2016,
Interlochen, MI
Overall Experience Wow 5
Order Again? Yes
5/14/16 at 1:27 pm eastern... CustomInk.com

I am really impressed with the quality of these!! We are using them as jerseys for our rec coed softball league and we had our first game last night :) So happy with them!!

Kati H. - Office Manager
Adkins Chiropractic,
Anchorage, AK
Overall Experience Wow 5
Order Again? Yes
5/13/16 at 9:47 pm eastern... CustomInk.com

I was so satisfied with my whole experience from the designing process, to the ordering process, to the customer service, to the product. They even moved up my guaranteed shipping date to make sure we had our shirts for our first softball game. I was so blown away that I actually wrote them an email after I received my product to let them know how amazing they are.

Matt K. - Manager
708 Softball,
Munster, IN
Overall Experience Wow 5
Order Again? Yes
5/13/16 at 12:31 pm eastern... CustomInk.com

Our softball team used CustomInk's design lab to create our jerseys for this summer. The design process was fun and easy to use, we were also happy with the huge variety of shirt options. We used CustomInk's new multi-person pay option since we have 20 players and that worked wonderfully. I was very happy and impressed with the customer service I received once the order was put through. I received detailed emails walking me through any links we had in our order and the CustomInk team was very responsive and helpful with all of my questions, even after the order had shipped. The order arrived right on time and was packaged in a box with the shirts inside protected by a plastic bag covering, which was needed because it was raining the delivery day. The quality of the shirt is exactly what I expected, thin and breathable cotton. The blue color perfectly matched the online photo, but the white is more gray in person (I'm not upset by this as I did read a color disclaimer while ordering online). Our artwork on the front of the jersey turned out great, just as I expected, but I am VERY disappointed with the numbering on the backside of the jerseys. Every jersey is different, which I understand that they are personally and individually placed, but they are crooked and lobsided and uneven. I am really disappointed in this because everything else worked out so perfectly. The design lab said that the placement of the numbering would be checked and individually done with care. There was no care in the process of numbering our jerseys. Overall, I would order through CustomInk again but I wish they would've taken the time, care and effort that they did in the beginning of my order and carried it all the way though to the end.

Haily S.
Minnetonka, MN
Overall Experience Okay 2
Order Again? Yes