Uncensored Customer Reviews

The company makes good quality items. Both my designs have been clear and sharp in color from just a photo being sent on the sweatshirts.

Overall was bummed when I got the sweatshirt and saw how it was printed

I loved working with Custom Ink! So easy to use. I was able to create my own design and add it to a crew neck and have it shipped to me by a week! Would 100% use again!

Before finalizing order and noticing you don't ship to PO boxes, I used the chat to ask customer service if you use USPS for shipping, or FedEx/UPS because I don't have a mailbox and USPS will return undeliverable if order begins with FedEx/UPS and is handed off to USPS. They assured me is was NOT sent USPS or handed off to USPS....but order was ultimately handed off to USPS and returned UNDELIVERABLE!!! It was a birthday gift for my daughter, so it ended up being very late and missed her party, and the post office it was held at was not disclosed to me, had to make multiple phone calls to even get an idea of where it might be, just said "being held at carrier location". Since it was shipped using DHL, I tried calling them and they could not help me find out where it would be either Once I finally found out the 3rd time calling DHL that it might be at the post office for my physical address, the post office would never answer their phone and their business hours are when I am at work, and the post office is very far away from my house. I did finally just happen to have a day off and pick it up, but the whole situation was very stressful, inconvenient and wasted a lot of my time and energy, and the present was very late. Also, when ordering, it gave an alert that possibly part of the art would not print right (can't remember the exact phrase), but it never told me exactly what was the problem so I just went for it. Once I got the sweatshirt, I realized that it was a ghosted image that was on my file that I didn't see. Luckily my daughter loved the novelty of it being there, but I wish I could have been informed of what the exact predicted issue was with the art. In summary, please be more transparent and accurate with your art submission quality check and shipping information for those of us who have PO Boxes and live in the country.

Overall the sweatshirt I ordered is nice. The image is off centered and flaking in spots. It got to me quicker than I anticipated and I wonder if the job was rushed to get it out quicker. The sweatshirt I picked was also thinner than I thought. I would still purchase again based on the price.

This is my third order from Custom Ink. I was pleased to find a sweatshirt that fits better, but disappointed by the fact that it's not much heavier than the long Sleeve T-shirts I ordered.

We love working with custom ink. The t shirts and sweatshirts we created with custom ink have made special occasions so much more memorable for our family. Thank you for the personalized courteous and competent service you provide.

Customer service is amazing. I was able to design the sweatshirts i ordered with ease.

CustomInk has come through for me multiple times. I appreciate your guys' efforts and quality work! One of the color sweatshirts I ordered appeared a bit lighter online than in person, and the text does not read as well. Maybe a phone call to confirm that was intended next time could be useful, but I guess that's also on me for not anticipating the color schemes may not be so great. (Dark text on dark color item.)

I recently ordered custom-designed t-shirts and sweatshirts from CustomInk featuring original artwork for a group of 18 people who will be walking in the Ovarian Cancer Walk with me and my sisters. The experience was fantastic from start to finish. Their customer service was absolutely fabulous—responsive, thoughtful, and genuinely committed to helping us get everything just right. The products turned out beautifully. The print quality was vibrant and clear, and both the t-shirts and sweatshirts feel great. We’re so excited to wear them during the walk—they’ll help us show up united, proud, and full of love for the cause. CustomInk helped bring our vision to life, and I couldn’t be more grateful. Highly recommend them for any custom project that matters to you!

I have been working with Custom Ink for several years and use them for all my customizable items. Our teams favorite is the sweatshirts, you will not find better quality! The customer service is also exceptional. Do not hesitate to order from here, the price and quality are spot on!

It was good, until I realized we didn't receive one sweatshirt.

Fast shipping and the quality of the sweatshirt and print exceeded my expectations and I’ll definitely be ordering again

My order came very very quick, and I was very very pleased. However, some of the sweatshirts logo were a little lighter than the other others. Other than that I’m very happy, and because my event is this weekend I was unable to send them back so I just use them

I ordered these sweatshirts. They were great. I have looked into ordering tshirts in the past and they were a bit too expensive. I think the price and quality of these sweatshirts were great. I would order again.