Uncensored Customer Reviews

Order with caution on prints. The print we paid for came out blurry and much lower quality than expected. Also, the shirts were very low quality and uncomfortable. Also, paid for express shipping and it still came a day later than when it was supposed to. Disappointed.

This is our second order. Custom Ink is so great to work with especially when designing shirts is not your day job.

It was easy to design my own broomball jersey for my team. It arrived 1 day sooner than the earliest it could’ve. Not only that, the jersey’s color richness was amazing. I instantly started chuckling from how great the jersey’s looked on e I opened the box

Custom ink was amazing they got back to me within a day and my package even came 4 days early! Literally just in time for the end of the semester and all my classmates went home super happy with them! The jackets turned out better than I pictured and I’m just so grateful for the staff at custom ink you guys are amazing!!

The Hanes Authentic shirt was scratchy, even after washing. If you're sensitive to this, you might want to spring for the higher quality shirts, or find another business to work with. The customer service was excellent. I mistakenly ordered the wrong size for one of the two shirts I needed. I contacted them, and within a day or two, they'd corrected the issue and I received both sizes I needed.

The ordering process was super easy. The uploading and placement of the logo was also easy. Your interface is simple and easy to use. I appreciated the level of communication with order status, shipping details, and prompt replies through email communication. My only complaint was that the pens we ordered weren't ready in the timeframe that the website defined. They weren't printed and delivered on time and I wasn't notified that they were behind schedule until the day of the even. It would have been helpful to get a heads up instead of me having to reach out.

My first design was canceled so I emailed the company and they got back to me with a very reasonable explanation within a day. I was so happy that they care so much and I was able to get the design I wanted by making one very slight change. The process was super easy and the website is easily navigable. The shirt came earlier than I expected too. I would highly recommend this website for your custom design wants and needs.

Like I stated before, I paid $15 for my shirt to arrive early, and checked my emails and tracked my order throughout the week to make sure there were no delays. On the day of arrival, I checked my phone to find out the delivery date was changed to 2 days later with no notification, and I was still charged my $15. I've filled out a form concerning a refund, but I've yet to be repaid. My shirt came in good quality, but I would like a refund on my money spent for fast delivery since it didn't come in in time.

Customer service through chat was super helpful, however I did purchase rush shipping to have my shirt on a specific day and it was 4 days late and missed the event it was intended for. I am not sure who the issue was with because I had DHL and USPS both as carriers so something in transition went very wrong. Chat customer service was very helpful in refunding the rush fee but overall I was left feeling unsatisfied with the overall experience and will likely try a a different company next time.

Custom Ink was very user friendly and easy to work with. Came in a day early

The website is difficult to use. If you go back-and-forth eliminates all the day that you’ve already input you don’t really see what the imprint will look like on your shirt until it arrives. I was happy with my order.

Overall, I had a great experience. My shopping was delayed a day which was a bummer since I had paid extra, but it’s okay. The family enjoyed the product!!

I experienced some issues trying to resize and imageI uploaded. I sent an email explaining what was happening and got a response the same day on how to fix it. Very happy with the quality, price and the outstanding printing.

The website was very useful. The graphics design was easy. Every thing came as promised. Also, i received in it several day earlier then then their projection.

I was a little anxious as you pushed out the delivery day after paying extra for quicker delivery , but it did get delivered “ on time “