Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
91.1%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

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Experience Rating 0/10
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Order Again? No
Custom Ink

It is always a great experience. Great customer service, great products, fast delivery! Thank you!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Custom Ink website is easy to design. Shipment is quick, highly recommend.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Chatted with questions about softness and shrinkage of various t-shirt options and asked for shirts in the same price range as the one I had previously selected. We went back and forth with several questions and I was pleased with answers, then found that the cost of the recommended shirt was approx $5 more per shirt than the one I had in my cart. I went ahead with upgrading the shirt choice, but it felt a little like a bait-and-switch. The shirts were already over budget and this made them even more so for our small group of students. Disappointed in that. Also, chat response time was long, so that added to the frustration of finding out the cost increase later in the chat. Rush fee was reasonable and they came by the date needed/promised; I was happy about that.

Experience Rating 7/10
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Order Again? Yes
Custom Ink

Custom Ink was fantastic to work with! They reviewed my proposed design quickly and even suggested a small correction that made it even better—I absolutely loved their input. The whole process was smooth, production was fast, and the shirts shipped out right on time. Very happy with the experience and highly recommend!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Everything was great and delivered in timely manner. ThankYou so much!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Very good experience. Customer service really helped me get what I wanted...to include a proof for review.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

This will be my to go to shirt place!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Unorganized. Detailed in my previous comment. Poor customer service and communication is hands down why I'll never order from here again.

Experience Rating 0/10
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Order Again? No
Custom Ink

This is our fourth time ordering from Custom Ink. We have used orther companies for our family reunion t-shirts. Custom Ink is by far the best. The experience has been great. Orders arrive on time. Delivery is fast, even regular delivery. Nevertheless, in the most recent order our product arrived with some sort of speckles all over. Had to wash the items twice before wearing, and still not clear. Thankfully it was a small order of two items. We have the flexibility or the quantity of items to print with no minimum. We have ordered 2 to 200 tshirts, and will order again.

Experience Rating 8/10
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Order Again? Yes
Custom Ink

My overall experience was good. And I would maybe order again.

Experience Rating 7/10
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Order Again? Yes
Custom Ink

Still waiting on customer service to followup with a refund or a solution.

Experience Rating 0/10
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Order Again? No
Custom Ink

Great site to configure your design with lots of good options. Tshirts seem to run very small (1-2 sizes)

Experience Rating 7/10
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Order Again? Yes
Custom Ink

The whole process was made very easy. The fit was true to size and was exactly what I was hoping for. It’s comfortable and I just love it. I will definitely use Custom Ink again for future endeavors.

Experience Rating 7/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
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Order Again? Yes