Overall experience of
the last 1,000 customers:
  • WOW!
    48%
  • Great
    33%
  • Good
    8%
  • Okay
    7%
  • Bad
    4%
and
91.4%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Absolutely fantastic customer service and product. I rarely fill out these reviews and surveys, but if it's possible, you should look back and see who my customer service agent was that helped me online and recognize that person (I apologize I forgot to note the name). The rep went above and beyond to provide excellent service, recommendations and suggested a possible alternative design for my koozie, which ended up being a lot better than my initial design. This rep deserves a bonus, raise or an award of recognition. That single interaction with the rep will ensure future business from me. I highly recommend custom ink and will recommend to all of my friends and colleagues. Send sincere thanks to the rep! The koozies turned out great and everyone that received one loved the design!

Overall Experience 5
Order Again? Yes
Custom Ink

The site makes designing and ordering simple. Customer service did indeed email me with every step of the process up until my foldable koozies for my sons graduation party shipment, which was ahead of schedule. I would highly recommend custom ink and use them again myself!

Overall Experience 5
Order Again? Yes
Custom Ink

I ordered the 100 of the regular and 50 of the tall neoprene koozies. I put our farms name on the front, and a saying on the back with a small art decal. They turned out perfect. Exactly what I had hoped for. We will definitely be ordering in the future from Custom Ink!

Overall Experience 5
Order Again? Yes
Custom Ink

It was great. Just wish I would have waited a week longer to order because we ending up postponing our wedding and now 125 koozies have the wrong date.

Overall Experience Great 4
Order Again? Yes
Custom Ink

From design to delivery everything was easy and fast. There are some smudges on the unforgiving white floatie we chose but most of the logo is there and still recognizable. Using this item as a giveaway for a Non-profit event and we are excited to have something different than the can koozies we have done in the past. Thank you!

Overall Experience Good 3
Order Again? Yes
Custom Ink

We were really happy with our order of Koozies. They were the perfect price for our wedding favors - not nearly as expensive as some other options we looked at - and the product was higher quality than I even anticipated! Always a nice surprise :)

Overall Experience 5
Order Again? Yes
Custom Ink

Bought 300 can koozies for our wedding, I wasn’t able to select different colored koozies with my same design on it but the CSR person was super awesome and got it all set for me with what I wanted (and was quick!). The koozies are as expected and look great! Can’t wait to hand them out!

Overall Experience 5
Order Again? Yes
Custom Ink

I was happy with how quickly my koozies were delivered and how easy it was to upload my image and pick the color I wanted. It is was by far the easiest website to use in my search for personalized koozies, although it was more expensive than most.e

Overall Experience 5
Order Again? Yes
Custom Ink

The koozies were good quality and met our expectations. We received them 2 days earlier than predicted which allowed me to check that off of our wedding week checklist.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Customer service department was very receptive to a change with my artwork. There was quick response to the price quote, shipping was fast. The koozies I ordered came out great! I am a repeat customer and will recommend Custon Ink to friends and family!

Overall Experience 5
Order Again? Yes
Custom Ink

I love custom ink but I won't be buying koozies again

Overall Experience Bad 1
Order Again? Yes
Custom Ink

We ordered koozies for our wedding, and we wanted a photo of our dog on them. We had to figure out a way to turn a colored image into a single color for screenprinting, but I figured out how to use a halftone filter in photoshop. We weren't sure what level of detail would be printed on the koozie, but we couldn't be happier!

Overall Experience 5
Order Again? Yes
Custom Ink

Custom Ink always does a wonderful job with my orders. We have gotten Cousin Camp (family reunion) shirts from them for ten years, and we have never had one problem. The quality and design are fantastic, and whenever I need help with my designs, the creative team is amazing. We always end up with something super fun. My most recent order was birthday Koozies for my husband's birthday. I am excited to offer them to everyone tomorrow at our football tailgate. I know everyone will love them! Thank you, Custom Ink, for sending the fun!

Overall Experience 5
Order Again? Yes
Custom Ink

The customer service rep who helped me on the phone was very knowledgeable and extremely pleasant to work with! The koozies look great!

Overall Experience Great 4
Order Again? Yes
Custom Ink

Wonderful product, I was able to upload our own artwork and will have custom koozies that match our wedding invitations at our wedding reception. Very happy with my purchase!

Overall Experience 5
Order Again? Yes