Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
92.3%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

No Comments

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Very helpful and quick turnaround.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Overall, my experience with a group T-shirt order from Custom Ink was very good, and I'd definitely use them again. However, it wasn't obvious to me exactly how the group ordering works from using the website, and I had to contact customer support, who was very helpful. When you create a custom order, your are asked for an estimate of how many shirts your group will be purchasing. The price of the individual shirts, and the shipping cost is based on this estimate. In my case, I set up the order so that each person paid online for their own shirts. After setting this all up, and opening it up for orders, I saw a "warning" saying that if we didn't meet our estimate, we'd have to "pay the difference". It wasn't clear what this meant. Would we have to buy extra shirts to meet the estimate? Customer support did clear it up for us, we just had to pay for the difference in the per-shirt price due to not meeting the order size for the bulk discount that quoted, and same for shipping. That's great, but it wasn't clear from the outset that not meeting the "estimate" would change the price. It makes sense, and I was fine with it, but I think that it should be explained more clearly up front on the website. Also, there is currently no way to know what the total price is based on estimated order size. Maybe there could be a table on the website, or a way to input an estimate and see the expected total, and be able to change that do a "what if"? When I called customer support, even they couldn't tell me any price other than than for the estimated number.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Always pleased with final product and color used on materials

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Such a great experience from order to delivery! They kept me updated on my order throughout the process and I would definitely use their services again in the future.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
Full starFull starFull starFull starHalf star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

This was the best price while not skimping out on quality. Everyone is impressed that they aren’t store bought shirts

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 1/10
Half starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Love them, product came in faster than expected and they’re easy to work with!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Would have been much better for a simpler design, and I had some trouble with the designer not being accurate.

Experience Rating 8/10
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Order Again? Yes
Custom Ink

Easy to use, design and order from.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 6/10
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Order Again? Yes