Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    29%
  • Good
    8%
  • Okay
    6%
  • Bad
    4%
and
91.7%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

The experience was very pleasant in the beginning. The website, the support from the online team. Having the order twice delayed was frustrating. The first time it was delayed, the representative stated that I would receive a $25 credit for future orders. I received an email stating that the order had shipped via UPS and was given a tracking number. When I tried to track it, the number was not recognized by UPS and the order did not arrive on the date promised. The rep told me that he would look into it and call me on Monday, which never happened. So I called again to find out about the order and was told that it would be shipping and it would be arriving on the 24th - which it did in the end. I was happy the order arrived, because I was very frustrated and ready to decline the order. I am honest in saying that I am not certain that I would order Koozies again - especially when I learned that you subcontract them out.

Overall Experience Good 3
Order Again? Yes
Custom Ink

The koozies we ordered to celebrate a new family member arrived quickly and are very high quality. We are always satisfied with our Custom Ink purchases!

Overall Experience 5
Order Again? Yes
Custom Ink

Excellent job. Turnaround on can holders (koozies) was much shorter than expected. Price was below the average for this type of can/bottle holder. I was impressed and have since ordered an additional product and will be making another order soon. Customer service was awesome!

Overall Experience Great 4
Order Again? Yes
Custom Ink

Koozies turned out great and turn around time was quicker than expected!!

Overall Experience Great 4
Order Again? Yes
Custom Ink

Easy to do online. Great selection of designs to choose from and lots of color choices. Nice to start with 100 koozies where most other companies wanted 250.

Overall Experience 5
Order Again? Yes
Custom Ink

This was my third order of neoprene can koozies and I will be back to order again. Super easy website to navigate with plenty of options to customize. Quality products.

Overall Experience 5
Order Again? Yes
Custom Ink

Koozies or Coozies... How ever you spell them, my Son loves them! They will be one of his party favors at his wedding this September. Great job! Custom Ink has never let us down on quality. Thank you.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Great experience from start to finish!!! Easy to design my custom koozies. Email communication was top notch. Even offers to chat if I had any concerns. Highly Recommended... Matusch

Overall Experience 5
Order Again? Yes
Custom Ink

The whole process of making our customized Koozies was flawless.the website is beyond user friendly and the communication is excellent! I will definitely use again to make all my customized products!

Overall Experience 5
Order Again? Yes
Custom Ink

The first time I met Michael I knew I wanted to work with him. He is very friendly and approachable. He was very fast in creating the design and showing us the different options in short quality and colors. We started off with a red shirt and ended up with two different color blue shirts and got koozies. He worked with me all the changes and responses right away. It was 2 weeks of going back and forth and finally settled on a shirt color and design. I definitely want to work with Michael on the next reunion shirt.

Overall Experience 5
Order Again? Yes
Custom Ink

Very easy website to use for making koozies exactly the way you want with many different options.

Overall Experience 5
Order Again? Yes
Custom Ink

The koozies were exactly how I wanted them! High quality, and they arrived much quicker than expected. These will be the best addition to my party! Thank you so much!

Overall Experience 5
Order Again? Yes
Custom Ink

I truly can't say enough great things about Custom Ink. We've ordered SO many things from you and each one is better than the last. We've done company tshirts, koozies and cups. They truly make the entire event so special.

Overall Experience 5
Order Again? Yes
Custom Ink

the end product was AMAZING!! I will definitely use Custom Ink in the future, and recommending to others! The customer service was also excellent - my original image did not fit and someone reached out to try to rework the image to fit and it came out incredible! Better than expected! Sometimes hard to determine the end product with just a computer generated image, but the koozies came out so great!

Overall Experience 5
Order Again? Yes
Custom Ink

The design process was extremely easy and the product (koozies) turned out exactly as expected. Appreciated the opportunity to proof the final design before printing and they arrived about a week earlier than the estimated date.

Overall Experience 5
Order Again? Yes