Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.6%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
12/31/16 at 5:59 pm eastern... CustomInk.com

I like the printing but the shirt but it isn't Hanes or tagless. The tag on the collar says Gildan ultra cotton. I didn't receive the Hanes tagless shirt that I ordered.

Jack G.
Knoxville, TN
Overall Experience Okay 2
Order Again? No
12/9/16 at 12:41 pm eastern... CustomInk.com

My overall experience with CustomInk was incredible. They exceeded my expectations. My order came a week early and I was pleasantly surprised with the quality of how my design came through the Hanes Tagless T shirt.

Aqsa N.
Stockton, CA
Overall Experience Wow 5
Order Again? Yes
11/28/16 at 7:42 am eastern... CustomInk.com

I was looking for a heavy weight long sleeve screen printed t-shirt. This is my 4th order with CustomInk. I found a Hanes Long Sleeve Tagless T-shirt in a Deep Royal color. Grreeaatt ! !!

Benjy G. - Owner/operator
Let The Dirt Dogs Do It!,
Fort Mill, SC
Overall Experience Wow 5
Order Again? Yes
11/22/16 at 12:09 pm eastern... CustomInk.com

Great to be able to just do exactly what you want and order it. I do not recommend ordering the Hanes Comfort soft lightweight Tagless T-shirt as the material is very thin and almost see through and it makes the printing look cheap. Spend the money on a nicer shirt, that is what we are doing on our next order. Yes, I do recommend CustomInk. The whole process was simple and delivered earlier than expected. Other than the quality of the shirt, I am happy with everything.

Marion T.
Cle Elum, WA
Overall Experience Great 4
Order Again? Yes
11/10/16 at 11:28 am eastern... CustomInk.com

I loved the customer service with Custom Ink - you did a great job helping me out when I needed it at the last minute! Really loved the feel of the shirt and liked that you offered tagless options!! The sizing chart is SUPER helpful - I could really visually see that I would be getting the right size for me and it fit just like I thought it would!

Tristan K.
4H Shingle Springers,
Shingle Springs, CA
Overall Experience Great 4
Order Again? Yes
11/7/16 at 11:58 am eastern... CustomInk.com

The customer service at CustomInk is beyond excellent. I dealt with multiple agents and it was like speaking to one because each person knew the exact details of my order. The shirts arrived by the stated date, the color (deep red) was vibrant and the quality of the T-Shirts( Hanes Tagless T-Shirt) were beyond what I was expected. Thank you.

Kyle J.
District Heights, MD
Overall Experience Wow 5
Order Again? Yes
10/8/16 at 1:58 am eastern... CustomInk.com

I guess the product didn't really meet my expectations... I had an existing t-shirt that I bought from my school, who ordered it from custom ink. I really liked that t-shirt, so I wanted to order more of the same style. I described my t-shirt to a customer service person, and she said it sounded like I was looking for the Hanes Tagless T-Shirt. I mentioned that I really liked how my t-shirt fit my form nicely, and then we agreed that the Hanes Ladies Tagless T-Shirt seemed to match that description (it was supposed to be more form-fitting). However, after the Hanes Ladies Tagless T-Shirts arrived, I realized they were quite different from that t-shirt I already owned. The visuals on the website are a bit confusing and misleading at times. I looked on the custom ink website again, and this time I noticed that the regular Hanes Tagless T-Shirts were actually more form-fitting than the Hanes Ladies Tagless T-Shirts. In fact, the Hanes Ladies Tagless T-Shirts were actually quite wide in comparison. I regret not ordering the regular Hanes Tagless T-Shirt. I'm disappointed, but it's nobody's fault... I gave a 4 for packaging because the box the product came in was a relatively dirty-looking cardboard box, which is so different from the pretty-looking red and orange boxes that are advertised on the custom ink website's front page. The relatively dirty-looking cardboard box did the job though, and the product arrived safely and intact! Customer service was amazing, though!

Wendie Z.
Sunnyvale, CA
Overall Experience Okay 2
Order Again? No
10/3/16 at 4:14 pm eastern... CustomInk.com

The actual printing is great. The Hanes tagless T-shirts run extremely small. The online size guide is no where near accurate. I would recommend purchasing a different shirt.

Karen H.
Warminster, PA
Overall Experience Okay 2
Order Again? No
9/27/16 at 11:24 am eastern... CustomInk.com

Website was fairly easy to use. A few annoyances like having to recreate everything if you changed products. The shipping and packaging was top notch. However, I was a bit disappointed in the quality of the Hanes tagless products. Thin, stiff and not overly comfortable.

Jessi L. - Owner
Samherz Shepherds,
Brainerd, MN
Overall Experience Good 3
Order Again? Yes
9/22/16 at 4:13 pm eastern... CustomInk.com

Overall a good experience and quality finished product,exactly what I ordered.The only issue was ordering a tagless tshirt and received a shirt with a tag in it.

Phillip C. - Owner/Manager
Silver Springs, FL
Overall Experience Great 4
Order Again? Yes
9/17/16 at 9:14 am eastern... CustomInk.com

Customer service helped me figure out I could only add and buy one item at a time after feeling very frustrated using the website. He combined my order for me over the phone. When my order was received, the Hanes Tagless tee was a much bigger size large and the onesie and toddler tee I bought were oddly shaped. Not my favorite brand for kids wear.

Christine S.
Wilmington, NC
Overall Experience Okay 2
Order Again? No
9/12/16 at 4:30 pm eastern... CustomInk.com

This is the second year I have ordered more than 200 t-shirts from CustomInk. Your customer service continues to be top-notch. The order was actually delivered two days faster than I expected, which helps me out tremendously. We love the tagless t-shirts and the white design on the purple shirt looks fantastic.

Jacqueline H.
Burley Middle School,
Charlottesville, VA
Overall Experience Wow 5
Order Again? Yes
8/9/16 at 8:59 pm eastern... CustomInk.com

The shirt ran a bit on the larger side. The medium I ordered was slightly bigger than I expected so I would order a size smaller than you think – at least with the Hanes tagless. Shipping expectations were exceeded!

Andy O. - Founder
God In All Things,
Chico, CA
Overall Experience Great 4
Order Again? Yes
7/27/16 at 8:00 pm eastern... CustomInk.com

When ordering our shirts the service rep was very helpful, listened well and explained things well. Two problems occurred after the ordering of shirts. First, I had to extend the deadline date another two days. Unfortunately it was extended longer which I didn't catch right away. That could have been disastrous but we still received our shirts in time for the reunion. Secondly, when the shirts came with the packing sheet it had all the tagless shirts listed by who ordered them but the Jr. shirts were not listed at all. I had to go back to my own records to determine who ordered these.

Sharon M.
Manteca, CA
Overall Experience Good 3
Order Again? Yes
7/6/16 at 1:15 pm eastern... CustomInk.com

We had a W.O.W. experience from beginning to end. We had custom artwork we sent in for family reunion tshirts, and your art department was very patient with us. The tagless tshirts were high quality, the printing was excellent, and we even got the shirts a day early. Thanks so much!

Stephanie L.
Hilo, HI
Overall Experience Wow 5
Order Again? Yes