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Uncensored Customer Reviews
Customers who purchased the American Apparel Zip Hoodie had this to say:
Harvard - Westlake Middle School,
Los Angeles, CA
I think custom ink is a great company fast, efficient and helpful. But this was not a good experience with them and this order failed. I would really reconsider ordering again and make sure the details are much clearer than they were now.
Rockville Centre, NY
Overall this was a great experience and my group was very satisfied with our order. We had three different t-shirts and one type of jacket. Everything came as expected without error on time. The only thing I would like to change is to be able to add multiple items to the online cart without using customer service. However, it ended up being beneficial for me to use that service as there were some errors that could be fixed for me prior to the order.
Saint Louis, MO
Having been frustrated with another company we usually use, I tried custom ink. It was fantastically easy to upload our design and try various combinations of ink and sweatshirt colours. Questions were promptly dealt with by customer service and one agent handled the entire order so I knew who I was talking to, either by phone or email. Super fast delivery service and our entire experience was hassle free and just what we wanted. Cannot praise highly enough! Many thanks CustomInk
Princeton Georgian Choirs,
I had a few questions about the product, especially the fit, based on the helpful (but limited) information on the website. A chat and a phone call later, CustomInk sent me a sample for testing. The sample was super helpful and saved me a ton of hassle. The actual order went through quickly and effortlessly - and everyone loved the hoodies. Thanks for the great customer service!
San Francisco, CA
Yale Women's Water Polo,
New Haven, CT
New York, NY
It was very easy to order additional sweatshirts with our original design. Great customer support!
Great experience. Customer service was terrific and very good with communications.
Stuart Country Day School,
My experience was great! The customer support was fantastic and the whole process of managing the orders from a group was intuitive and clear.
I thought everything was great, except for the artwork.
Kappa Kappa Psi,
San Francisco, CA
Colorado Springs, CO