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Uncensored Customer Reviews
Here's what recent customers had to say:
Citrus Heights, CA
The T shirts were great and arrived on the date promised. Thank you all very much.
Excellent customer service when I decided to change the shirt color after order was placed. Appreciated the text I received, was convenient for communication!
Nest Boutique Realty, LLC,
Laurel Hill, FL
Phenomenal product. Easy-to-use website. Fast delivery!
It is always great. We look forward to working with you again!
im happy with how the product turned out
Thank you guys so much! The tshirts arrived very quickly and they're very nice! We'll be using your website for another clubs tshirts!
Gibbs High School,
Saint Petersburg, FL
the picture that i got mad on there was to dark
Quick and somewhat easy once you work your way around to customize a shirt!
You guys are great! I messed up on some of the print and you guys were all over it. I am so busy so you having my back was great. I know I can depend on your staff to take care of me. Thank you guys so much. You will have my business for life. Thanks Again!!!!!
Alpha Delta Phi Society,
What is really disappointing is the pricing for the repeat order policy customink have for customers. We need 10 more Next Level Tri-Blend T-shirt -- Venetian Grey shirts two days after we received the order and distributed the shirst. This is after some internal people of ours saw what we have and requested for more. Two days later, and the quote is $10 higher each shirt which came out to be $240. The explanation I got was "everything has to be redone again and it is treated as a brand new order. However, if I only re-order 5 shirts then it could be the same price with a $15 setup fee. But, since you order more than 5 shirts, so you have to pay $10 more each shirt with no setup fee. " Dave was great and friendly and I believe I understood what he was telling me as I asked him to repeat twice. How does the policy make sense logically? We re-order more and get penalized for ordering more than 5 shirts? I could not find any of your re-order policy, nor can I find where you stated you would immediately purge the design after the production for a given order. What would have been really helpful could be you state it up front about how long you would keep the original pricing in the confirmed order email. I could not find it in the FAQ. Will I recommend customink to others? Absolutely because I consider everyone great and helpful and the price is reasonable for the first order. Will I warn them about my experience? I will for sure.
San Jose, CA