Overall experience of
the last 1,000 customers:
the last 1,000 customers:
and
97.6%said they would order
from CustomInk again
from CustomInk again
Uncensored Customer Reviews
Customers who purchased the Bic Mouse Pad had this to say:
No Comments
Leigh K.
- Office Manager
King, Love & Smith, LLC,
Florence, SC
King, Love & Smith, LLC,
Florence, SC
Overall Experience
Good
Order Again?
Yes
It is so easy to create company product on your website!!!!
Dana S.
AppFolio, Inc.,
Richardson, TX
AppFolio, Inc.,
Richardson, TX
Overall Experience
Order Again?
Yes
Easy website to set up the item. Overall, very simple to use...
Michael C.
- Branch Manager
WW Grainger Inc,
Cranford, NJ
WW Grainger Inc,
Cranford, NJ
Overall Experience
Great
Order Again?
Yes
No Comments
Chris B.
Long Beach, CA
Long Beach, CA
Overall Experience
Great
Order Again?
Yes
No Comments
Steven S.
Manhattan Beach, CA
Manhattan Beach, CA
Overall Experience
Order Again?
Yes
No Comments
Ryan F.
Smiley Store,
Mechanicsburg, PA
Smiley Store,
Mechanicsburg, PA
Overall Experience
Great
Order Again?
Yes
No Comments
William N.
- Production Coordinator
Midtown Dental,
Lakeland, FL
Midtown Dental,
Lakeland, FL
Overall Experience
Great
Order Again?
Yes
Overall I was pleased with the service that CustomInk provided. One thing that is kind of irritating is that it's not clear when items aren't produced locally by you, and it adds time to shipping. My mouse pads didn't actually ship to me until 2-3 days after you marked them as "delivered". They were marked as such once they arrived to your office in Virginia. I had to send an email asking someone to let me know when they're actually put in the mail and sent to me. I just had the same experience buying shot glasses and had to do the same thing. Overall I'm happy with the products that you provide, but the timeframe seems excessive. Another example of this is the U-2 Mafia t-shirts that I've bought. I've had three runs produced, totalling over 400 t-shirts, and each time it takes the same amount of time to have them shipped to me. The first run included about 5 days waiting for the art department to make a template, etc., then to send me proofs, and once I approved them, they started production. After the third run, I specifically asked that they skip that part to hopefully speed up the turnaround time, and I checked today and they finally shipped on the last day of guaranteed shipping. In fact, it took less time to produce the first run of t-shirts which included art department and approval time. This seems to me that repeat business is punished by sitting on my order and producing it later than newer ones. The customer service has been pretty good, but I'm going to look around at other print shops before I come back for any further purchases based on my experiences above. -Robert Work
Robert W.
APO, AE
APO, AE
Overall Experience
Good
Order Again?
Yes
Great experience as a first time user. Customer Service was brilliant, timely. Delivery was faster than expected and quality of product great!
Karen N.
- Green team Chair
Park School Mill Valley CA,
Mill Valley, CA
Park School Mill Valley CA,
Mill Valley, CA
Overall Experience
Great
Order Again?
Yes
No Comments
Pamela B.
Cincinnati, OH
Cincinnati, OH
Overall Experience
Order Again?
Yes
No Comments
Jo Ann B.
- Admin Coordinator
St. Joseph's Hospital Medical Center,
Phoenix, AZ
St. Joseph's Hospital Medical Center,
Phoenix, AZ
Overall Experience
Great
Order Again?
Yes
Excellent product and service!
Wendy H.
RIMS,
Maple Grove, MN
RIMS,
Maple Grove, MN
Overall Experience
Great
Order Again?
Yes
No Comments
Alessia M.
O'Malley Hansen Communications,
Chicago, IL
O'Malley Hansen Communications,
Chicago, IL
Overall Experience
Great
Order Again?
Yes
No Comments
Ken C.
- Owner
SmileyStore.com,
Salem, NH
SmileyStore.com,
Salem, NH
Overall Experience
Great
Order Again?
Yes
I am VERY pleased! Thank you so much! I will HIGHLY recommend your site to others.
Glenda L.
- Organizer
Stranahana,
East Flat Rock, NC
Stranahana,
East Flat Rock, NC
Overall Experience
Order Again?
Yes